Dairy Clerk — Friendly Customer Service & Stock Rotation

Hy-Vee; Topeka (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee in Topeka, KS is seeking a part-time Dairy Clerk to rotate and replenish dairy products while maintaining the highest quality standards. You will greet customers and provide friendly, efficient service in a fast-paced environment.

Responsibilities include stocking shelves, building end caps, unloading trucks, and keeping the department clean and organized. Must be 18+ and able to pass a pre-employment drug screen; teamwork with store leadership is essential to deliver excellent customer

Qualifications

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, passing along customer suggestions or requests, and performing other tasks to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Rotates and replenishes merchandise and ensures highest quality standards are met.
• Unloads trucks and places product in appropriate storage area.
• Faces merchandise.
• Ensures cleanliness in the department, cleans cases, sweeps the floor, etc.
• Builds end caps display and fills through the week as necessary.
• Orders product and supply requested by department manager
• Ensures storage area is organized, floor is not slippery, and temperature is correct.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and store guidelines.
• Reports to work when scheduled and on time.

Skills

Customer service

Merchandise replenishment

Education

Less than high school or equivalent experience and six months or less of similar or related experience

Tools

Box cutter

Two wheeler

Ice cream carts

Milk dollies

Cash register

Intercom

Calculator

Pallet jack

RPM

Job description

Hy-Vee in Topeka, KS is seeking a part-time Dairy Clerk to rotate and replenish dairy products while maintaining the highest quality standards. You will greet customers and provide friendly, efficient service in a fast-paced environment.

Responsibilities include stocking shelves, building end caps, unloading trucks, and keeping the department clean and organized. Must be 18+ and able to pass a pre-employment drug screen; teamwork with store leadership is essential to deliver excellent customer