Dairy Clerk - Customer Experience & Freshness

Kroger Family of Companies; Madison (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Madison, WI, is seeking team members to deliver outstanding customer service and maintain a clean, safe environment. You will assist the department supervisor in achieving sales and profit goals while upholding quality standards and the Customer 1st strategy.

You will answer questions, suggest products, stock and label merchandise, and help protect food safety through proper temperatures, dates and safety procedures.

Qualifications

• Retail experience required.
• Ability to communicate effectively.
• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Second language skills (speaking, reading, or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued.
• Know product details and suggest items to customers.
• Offer product samples and inform customers of specials.
• Provide customers with fresh products and ensure quality.
• Check temperatures and maintain safety and cleanliness.
• Label, stock, and inventory department merchandise.
• Follow safety procedures and report hazards.
• Assist in achieving department goals and uphold Customer 1st strategy.
• Communicate effectively to resolve issues and assist minors or seniors as needed.

Skills

Retail experience

Second language (speaking, reading and

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

Kroger Family of Companies in Madison, WI, is seeking team members to deliver outstanding customer service and maintain a clean, safe environment. You will assist the department supervisor in achieving sales and profit goals while upholding quality standards and the Customer 1st strategy.

You will answer questions, suggest products, stock and label merchandise, and help protect food safety through proper temperatures, dates and safety procedures.