DAIRY/CLERK

Kroger Mountain View Foods; Bloomingdale (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated Dairy Clerk to enhance customer experiences through exceptional service. This role involves maintaining product quality, assisting customers with inquiries, and ensuring a clean and safe environment. The ideal candidate will possess strong retail experience, effective communication skills, and the ability to thrive in a fast-paced setting. Join a team that values diversity and aims to feed the human spirit while providing opportunities for growth and development. If you are passionate about food and customer service, this is the perfect opportunity for you!

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Experience in retail and customer service is essential.
• Strong communication skills are necessary for customer interactions.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Ensure product quality and adhere to food safety regulations.
• Support team members and manage conflicts in a cooperative manner.

Skills

Retail experience

Effective communication skills

Ability to handle stressful situations

Second language skills

Basic math skills

Job description

Join to apply for the DAIRY/CLERK role at Kroger Mountain View Foods.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Promote trust and respect among associates.
2. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
3. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
4. Offer product samples to help customers discover new items or products they inquire about.
5. Inform customers of dairy specials.
6. Provide customers with fresh products that they have ordered.
7. Recommend dairy items to customers to ensure they get the products they want and need.
8. Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
9. Label, stock, and inventory department merchandise.
10. Report product ordering/shipping discrepancies to the department manager.
11. Display a positive attitude.
12. Stay current with present, future, seasonal, and special ads.
13. Adhere to all food safety regulations and guidelines.
14. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
15. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
16. Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
17. Notify management of customer or employee accidents.
18. Report all safety risks, issues, and illegal activities, including robbery, theft, or fraud.
19. Work cooperatively in a high-paced and sometimes stressful environment.
20. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
21. Act with honesty and integrity regarding customer and business information.
22. Follow directions and seek assistance to resolve customer and business issues.
23. Support and assist minors, individuals with special needs, and older adults.
24. Perform essential functions of this position with or without reasonable accommodation.

Qualifications

1. Retail experience.
2. Second language skills (speaking, reading, and/or writing).
3. Ability to handle stressful situations.
4. Effective communication skills.
5. Knowledge of basic math (counting, addition, and subtraction).

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we serve Mariano’s customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family, we take pride in bringing diverse teams together with a passion for food and people. Our purpose is: To Feed the Human Spirit. We innovate continuously to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Mariano’s family!

If you need reasonable accommodations to complete your application or participate in the process, please call 844-849-7136 or contact the store management.

Benefits

The Kroger family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career pathways.