Daily Programs Ski Supervisor

Alterra Mountain Company; Stratton (VT); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Alterra Employee Pass

Free or discounted seasonal passes

IKON pass

Discounted golf & fitness memberships

Onsite medical clinic

401(k) plan with company match

Paid parental leave

Paid sick time, FTO, Vacation

Job summary

Alterra Mountain Company at Stratton Resort is seeking a Daily Programs Ski Supervisor to lead instructors and ensure smooth daily operations. You will coach staff, manage logistics, and deliver outstanding guest experiences on the hill.

The role requires leadership, organization, and strong communication, with PSIA/AASI credentials and a passion for snow sports. This is a full-time seasonal position with a pay range of $24.00–$28.00 per hour.

Qualifications

• PSIA/AASI certifications or equivalent required.
• High School Diploma or equivalent required.
• Ski/Snowboard instructor experience: 1 season full-time or 2–3 seasons part-time.
• Proficient with Microsoft Office; familiar with resort POS systems.

Responsibilities

• Assign lessons and generate daily reports.
• Assist with check-in for the department’s lineup.
• Schedule staff using scheduling systems.
• Lead and mentor instructors; oversee lessons for quality.
• Support payroll and labor management duties.
• Communicate information to managers and staff in a timely manner.
• Teach lessons when needed and engage with guests on hill.

Skills

PSIA/AASI certifications

Guest service experience

Microsoft Office

POS systems experience

Problem solving

Adaptability in a fast-paced env

Self-starter

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

POS systems

Job description

Seasonal

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

As a Daily Programs Ski Supervisor, you will play a key leadership role supporting instructors and ensuring daily operations run smoothly and efficiently. Working closely with management and peers, you will lead by example, coach instructors, manage logistics, and help deliver outstanding guest experiences. This role requires strong leadership, organizational, and communication skills as well as a passion for snow sports and instruction. This is a full-time seasonal position. The pay range for this role is $24.00 - $28.00 per hour.

ESSENTIAL DUTIES

• Lesson assignments, including generation of daily reports
• Assist and facilitate the check in process at assigned department's daily line up
• Staff scheduling within our scheduling systems
• Be present, available, and engaged with instructors and guests, on hill and in a supportive leadership capacity
• Coach and mentor fellow staff members
• Oversee lessons to ensure quality
• Support management with payroll and labor management duties

• Ensure essential information is communicated in a timely and accurate manner to both upper managers, peers, and instructor staff members.
• Work with management team to find a resolutions in a timely manner.
• Managing indoor and outdoor program set up and upkeep during the day
• Teaching lessons when needed
• Build relationship with instructors and families within the program
• The supervisors working within our seasonal programs will be required to send weekly Newsletter communications to the staff and guests within that program
• Conduct thorough end-of-season analysis of individual and departmental strengths and opportunities in evaluations and planning
• This position may require work duties assisting other departments as assigned

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• High School Diploma, or equivalent
• PSIA/AASI certifications or equivalent
• Ski/Snowboarding Instructor for 1 season full-time or 2-3 seasons part-time
• Experience using Microsoft Office Suite
• Experience using resort POS systems a plus
• Willingness & ability to learn new computer systems
• Ability to problem solve with management team and independently
• Previous experience working in guest service
• Ability to work in a fast-paced environment
• Self-starter- quick thinker

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position will be required to work mornings, evenings, weekends, and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer