D365 Warehouse Controller – Inventory & Fulfillment Expert

Risus Talent Partners; Burlington (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Risus Talent Partners is seeking an Inventory Controller for a medical-device manufacturer in Billerica, MA. This hands-on role focuses on D365 Warehouse Management to troubleshoot orders, manage inventory flow, and support warehouse operations.

You will monitor order activity, resolve delays, and partner with cross-functional teams to optimize fulfillment processes. A strong background in high-volume distribution and ERP systems is required.

Qualifications

• Experience with D365 to identify and resolve fulfillment issues.
• Experience using D365 Warehouse Management to troubleshoot orders and inventory.
• Solid understanding of inventory flow, picking, replenishment, and shipping processes.
• Proven ability to identify root causes and implement practical solutions.
• Strong organizational, written, and verbal communication skills.
• Experience in a high‑volume shipping and distribution environment.

Responsibilities

• Monitor daily domestic and international order activity.
• Identify and resolve incomplete, delayed, or blocked orders.
• Troubleshoot inventory reservations, allocations, replenishment, and location issues within D365.
• Determine why inventory is not being released for picking or shipping.
• Replenish inventory within shipping and picking locations.
• Monitor and adjust replenishment parameters and inventory levels.
• Investigate recurring order-flow and fulfillment problems.
• Reduce manual workarounds by addressing underlying system or process issues.
• Serve as a subject-matter expert for D365 warehouse and fulfillment processes.
• Support inventory reconciliation, cycle counting, and inventory accuracy.
• Partner with warehouse, shipping, customer service, operations, and IT teams.
• Train and assist warehouse employees with system processes and troubleshooting.
• Identify process-improvement opportunities and lead continuous‑improvement initiatives.
• Provide hands‑on warehouse and inventory support when necessary.
• Perform other duties as assigned.

Skills

Root-cause analysis

Inventory management

Order fulfillment

Communication skills

Office software proficiency

Independent work

Team collaboration

Education

Bachelor’s degree in supply chain, logistics, or related field

High school diploma or GED

Tools

Microsoft Dynamics 365

ERP/WMS systems

Job description

Risus Talent Partners is seeking an Inventory Controller for a medical-device manufacturer in Billerica, MA. This hands-on role focuses on D365 Warehouse Management to troubleshoot orders, manage inventory flow, and support warehouse operations.

You will monitor order activity, resolve delays, and partner with cross-functional teams to optimize fulfillment processes. A strong background in high-volume distribution and ERP systems is required.