D365 Business Central Systems Manager

Jackson James; Charlotte (NC); On-site; USD 120,000 - 160,000; Full time

Job summary

Jackson James is seeking an experienced D365 Business Central Systems Manager to take ownership of the Dynamics 365 Business Central platform and its supporting applications across our growing manufacturing organization.

This role partners with Finance, Operations, and IT to translate business requirements into effective technology solutions, drive process improvements, and ensure data quality, reporting, and compliance across the ERP landscape.

Qualifications

• Extensive experience managing D365 Business Central or similar ERP platform.
• Strong understanding of finance, supply chain, inventory, purchasing, and manufacturing processes.
• Experience with ERP integrations, data migration, reporting, and BI tooling.

Responsibilities

• Own and manage the D365 BC platform including configuration, security, workflows, and integrations.
• Act as the Business Central SME and collaborate with leadership to identify process improvements.
• Lead system improvements, upgrades, integrations, data initiatives, and future implementations.
• Oversee testing, data quality, documentation, training, and user adoption.
• Collaborate with Finance, Operations, Supply Chain, IT, and external partners to translate requirements into solutions.
• Ensure BC integrates with reporting, BI, and other critical systems.
• Establish governance, security, controls, and support processes for a stable ERP environment.
• Provide guidance to internal teams and third-party partners, managing priorities.

Skills

D365 BC

ERP integrations

Power BI

SQL

Data migration

Project management

Stakeholder management

Manufacturing processes

Job description

We are seeking an experienced D365 Business Central Systems Manager to take ownership of Microsoft Dynamics 365 Business Central and its supporting applications across our growing manufacturing organization. This is a key role responsible for ensuring Business Central continues to support the organization’s operational, financial, and strategic objectives.

Key Responsibilities

• Own and manage the D365 Business Central platform, including configuration, security, workflows, integrations, enhancements, and ongoing support.
• Act as the Business Central SME, partnering with leadership and business teams to identify opportunities for process improvement and system optimisation.
• Lead system improvements, upgrades, integrations, data initiatives, and future implementations across the Business Central environment.
• Manage testing, data quality, documentation, training, and user adoption, ensuring the system is used effectively across the business.
• Work closely with Finance, Operations, Supply Chain, IT, and external partners to translate business requirements into effective technology solutions.
• Oversee the wider ERP application and data landscape, ensuring Business Central integrates effectively with reporting, BI, and other business-critical systems.
• Establish appropriate system governance, security, controls, and support processes to maintain a stable and scalable ERP environment.
• Provide guidance and leadership to internal teams and third-party partners, managing priorities and ensuring successful delivery of system initiatives.

Qualifications

• Proven experience managing D365 Business Central, Dynamics NAV, or a similar enterprise ERP platform.
• Strong understanding of financial, supply chain, inventory, purchasing, sales, and operational processes; manufacturing experience is advantageous.
• Experience with ERP integrations, data migration, reporting, Power BI, SQL, and wider business systems.
• Strong analytical, problem-solving, and project management skills, with the ability to translate business requirements into practical technology solutions.
• Excellent stakeholder management and communication skills, with the ability to work effectively with both technical and non-technical teams.
• Experience managing third-party vendors, implementation partners, and system development resources.
• A proactive approach to continuous improvement, system optimisation, and technology strategy.

This is an opportunity to take ownership of a business-critical ERP platform and play a key role in shaping how technology, data, and business processes support future growth. The successful candidate will combine strong Business Central expertise with broader systems and business knowledge to drive efficiency, standardisation, data quality, and continuous improvement across the organisation.