Danish Reservations Agent for Booking.com - Greece Relocation

Employers from Greece; United States; Remote; USD 29,000 - 43,000; Full time

Benefits offered by this job

Competitive salary

13th and 14th salaries

Relocation package

Performance bonus

Professional training

Private health insurance

Job summary

Mercier Consultancy Group in Greece seeks a Danish-speaking Reservations Agent for Booking.com. The role focuses on delivering world-class travel support via phone, email, and chat, handling changes, cancellations, and inquiries to ensure a premium customer experience.

You'll collaborate with international teams, protect sensitive information, and uphold high service standards while enjoying Greece's Mediterranean lifestyle. Relocation help and competitive compensation are offered.

Qualifications

• Native or fluent Danish (spoken and written) is required.
• Proficiency in English for international communication.
• EU passport or Greek work permit required.
• Experience in travel, hospitality, or customer service is a plus.

Responsibilities

• Provide high-quality travel reservations support via phone, email, and chat.
• Assist travelers with modifications, cancellations, and inquiries for bookings.
• Proactively resolve travel-related issues to ensure a premium experience.
• Maintain knowledge of global travel and hospitality products.
• Collaborate with international teams to maintain service standards.

Skills

Danish language

English proficiency

Customer service

Travel industry experience

Digital literacy

Tools

CRM software

Booking platform

Job description

Mercier Consultancy Group in Greece seeks a Danish-speaking Reservations Agent for Booking.com. The role focuses on delivering world-class travel support via phone, email, and chat, handling changes, cancellations, and inquiries to ensure a premium customer experience.

You'll collaborate with international teams, protect sensitive information, and uphold high service standards while enjoying Greece's Mediterranean lifestyle. Relocation help and competitive compensation are offered.