Czech Speaking Reservations Agent For Booking.com - Work Remote In Greece

Employers from Greece; United States; À distance; USD 23 000 - 35 000; Plein temps

Avantages offerts par ce poste

Relocation package

Flight & hotel arrangements

Health insurance

Performance bonus

Two extra salaries (13th & 14th)

Training programs

Résumé du poste

Mercier Consultancy Group is seeking a Czech-speaking Reservations Agent for Booking.com in Greece. You will support travelers and partners, manage bookings, and resolve queries to ensure exceptional service, while embracing a Mediterranean lifestyle and relocation support.

The role emphasizes native Czech fluency, strong English communication, and a proactive, customer-centric mindset in a fast-paced travel environment.

Qualifications

• Native or fluent Czech (spoken and written) is mandatory.
• Strong English for internal training and company communication.

Responsabilités

• Provide high-quality customer support for travelers and partners on Booking.com.
• Manage reservations, cancellations, and modifications with professionalism.
• Resolve complex travel-related queries to ensure customer satisfaction.
• Act as a brand ambassador for Booking.com with premium service standards.
• Collaborate with internal departments to assist Czech-speaking clients.
• Use CRM systems to document interactions and booking status.

Connaissances

Customer service

Communication

English fluency

Proactive mindset

Outils

CRM systems

Booking.com platform

Description du poste

at Mercier Consultancy Group

Job Overview

We are currently looking for motivated professionals to join our team for a Czech Speaking Reservations Agent For Booking.com position in Greece. This is an exceptional opportunity to advance your career within the global travel industry while enjoying the Mediterranean lifestyle in one of Europe’s most vibrant countries, with full relocation support provided.

Key Responsibilities

• Provide high-quality customer support for travelers and partners on the Booking.com platform.
• Manage accommodation reservations, cancellations, and modifications with professionalism and efficiency.
• Resolve complex travel-related queries to ensure maximum customer satisfaction.
• Act as a brand ambassador for Booking.com, maintaining premium service standards in the travel industry.
• Collaborate with internal departments to facilitate seamless travel experiences for a Czech-speaking clientele.
• Utilize internal CRM systems to accurately document all interactions and booking status updates.
• Contribute to the overall success of the team by meeting key performance indicators (KPIs) in the travel sector.

Requirements

• Native or fluent Czech (spoken and written) is mandatory for this role.
• Valid EU passport or a valid Greek work permit.
• Proven ability to navigate travel industry booking platforms effectively.
• Excellent communication skills and a passion for delivering high-end customer service.
• A proactive mindset, perfect for those seeking competitive Czech-speaking jobs in Greece.
• Strong command of English for internal training and company communication.

Benefits

What We Offer

• Competitive Monthly Salary with a transparent performance-based structure.
• Monthly Performance Bonus to reward your dedication and excellence.
• Two extra salaries per year (13th and 14th salary) as part of your compensation package.
• Fully Paid Relocation Package including flight, airport transfer, and temporary hotel accommodation in Greece.
• Professional training provided to ensure you thrive in your new career.
• Comprehensive health insurance coverage.
• Exposure to a multi-cultural working environment within one of the most exciting jobs in Greece.

Life in Greece

Embrace the unparalleled quality of life that Greece offers, from its breathtaking historical landmarks to its world-famous sun-drenched coastlines. Choosing to work in Greece means enjoying a lifestyle that perfectly balances a thriving professional career with a relaxed, Mediterranean culture that is second to none.

Beyond the incredible weather and hospitality, Greece offers a welcoming environment for expatriates. By taking this Czech Speaking Reservations Agent For Booking.com position in Greece, you will gain access to an affordable cost of living, exquisite Mediterranean cuisine, and a vibrant social scene that makes relocating to Greece a truly life-changing experience.