Cycling Specialist: Rider-First Bike Expert

Specialized Bicycle Components; San Antonio (TX); On-site; USD 33,000 - 42,000; Full time

Job summary

Specialized Bicycle Components is seeking a Cycling Specialist for the Bicycle Heaven Castle Hills store in San Antonio, TX. You will be the front-line host and mentor for riders, providing expert customer service, product recommendations, and brand advocacy to keep riders riding longer and better.

You will help ensure a welcoming, inclusive, ride-focused shopping experience, maintain store presentation, and contribute to sales and profitability goals while staying current on product features

Qualifications

• Passion for cycling and the Specialized brand
• Bike shop experience preferred
• 1+ years of retail experience preferred
• Excellent communication with riders and team members
• Ability to stand for long periods; lift at least 50 lbs

Responsibilities

• Provide world-class rider service to drive ongoing sales and high rider satisfaction
• Engage with riders, assess needs, and offer options and advice
• Inspire riders to purchase and create a positive purchase experience
• Deliver inclusive, ride-focused experiences for staff and riders
• Maintain visual merchandising standards and restock as needed
• Keep store clean and handle light janitorial duties
• Stay current on product features through training materials
• Maintain regular attendance and punctuality

Job description

Specialized Bicycle Components is seeking a Cycling Specialist for the Bicycle Heaven Castle Hills store in San Antonio, TX. You will be the front-line host and mentor for riders, providing expert customer service, product recommendations, and brand advocacy to keep riders riding longer and better.

You will help ensure a welcoming, inclusive, ride-focused shopping experience, maintain store presentation, and contribute to sales and profitability goals while staying current on product features