Cycling Specialist - Rider Champion & Service Pro

Specialized Retail Stores LLC; Mesa (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive health care (Medical PPO或/

Dental*

Vision*

Health Savings Account (HSA)

Short and Long Term Disability

Company sponsored life insurance

Optional Term Life Insurance

Optional Critical Illness insurance

Optional Critical Accident insurance

Competitive vacation package*

401(k) with match

8 Weeks paid parental leave

Paid company holidays

Employee discounts on all product

Deep partner retail discounts

Fitness & Events Reimbursement

Employee Assistance Program

Commuter Benefits *if applicable inรัฐ

Job summary

Specialized North Mesa is seeking a Cycling Specialist to join our Mesa, AZ store. You will be the frontline ambassador, greeting riders, understanding their needs, and guiding them to products and services that fit. You’ll work to ensure exceptional rider service, drive satisfaction, and support sales goals.

This role emphasizes authentic, local experiences and team collaboration within the Specialized Retail Way. Physical shop duties, including merchandising and cleanliness, are expected daily.

Qualifications

• Passion for cycling and the Specialized brand.
• Bike shop experience preferred.
• 1+ years of retail experience preferred.

Responsibilities

• Deliver world class rider-service to sustain sales and rider satisfaction.
• Engage with riders, listen to needs, and offer options and advice.
• Inspire riders to buy and create a positive impression of Specialized.
• Maintain visual merchandising and keep product areas clean and organized.

Skills

Customer service

Retail experience

Bike shop knowledge

Communication skills

Physical ability

Job description

Specialized North Mesa is seeking a Cycling Specialist to join our Mesa, AZ store. You will be the frontline ambassador, greeting riders, understanding their needs, and guiding them to products and services that fit. You’ll work to ensure exceptional rider service, drive satisfaction, and support sales goals.

This role emphasizes authentic, local experiences and team collaboration within the Specialized Retail Way. Physical shop duties, including merchandising and cleanliness, are expected daily.