Cybersecurity Support Technician

Vertin; Edina (MN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick & PK

Family Leave (Maternity, Paternity)

Disability Insurance

Training & Development

Wellness Resources

Job summary

Digital Guru is seeking a cybersecurity professional to monitor networks for security issues, install and maintain security software, and document breaches. The role emphasizes preventing cyberattacks and protecting data for clients and their families.

The candidate should have hands-on experience with penetration testing, firewalls, SIEM, and IDPS, plus familiarity with Duo MFA and Office 365. A Bachelor’s degree in a related field is required.

Qualifications

• Proven experience as a Cybersecurity Support Technician or similar role.
• Experience with network penetration testing techniques.
• Working knowledge of firewalls, proxies, SIEM, antivirus, and IDPS concepts.
• Experience with multi-factor authentication tools (e.g., Duo).
• Cyber incident response experience and professional certs a plus.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

Responsibilities

• Monitor networks for security issues and breaches.
• Investigate and document security incidents and breaches.
• Install security measures and protect information infrastructure.
• Test software, firmware, and firewalls to keep them current.
• Develop security standards and best practices.
• Train associates on network and data security procedures.
• Respond to security breaches and run vulnerability diagnostics.
• Prepare reports on audit findings and remediation strategies.
• Recommend modifications in legal, technical, and regulatory areas affecting IT security.

Skills

Cybersecurity

Network security

Incident response

Penetration testing

Firewalls

SIEM

IDPS

MFA (Duo)

Office 365

SentinelOne

Education

Bachelor's degree in Computer Science/IT

Tools

SentinelOne

Microsoft Office 365

SIEM

IDPS

Firewalls

Proxies

Job description

In this role, you'll monitor our client's networks for security issues, install and maintain security software, and document any issues or breaches you uncover along the way. Our ideal candidate is well-versed in today's cybersecurity threats and prevention methods and brings a strong understanding of computer networks and systems.

This is a vital role on our team: your work will play a direct part in preventing cyberattacks and keeping our data - and the families and associates who depend on it - safe and secure.

Key Responsibilities

• Monitor computer systems and networks for security issues and breaches
• Investigate and document security breaches and other cybersecurity incidents
• Install security measures and operate software to protect systems and information infrastructure
• Test company software, firmware, and firewalls to keep them current and secure
• Help develop security standards and best practices for the organization
• Train associates on network and data security procedures and best practices
• Respond to system and network security breaches
• Run diagnostic tests to identify vulnerabilities, then patch or update systems as needed
• Prepare reports documenting security audit findings and remediation strategies
• Recommend modifications in legal, technical, and regulatory areas affecting IT security
• Proven experience as a Cybersecurity Support Technician or in a similar role
• Experience with network penetration testing techniques
• Working knowledge of firewalls, proxies, SIEM, antivirus, and IDPS concepts
• Ability to identify and mitigate network vulnerabilities - and explain how to prevent them
• Experience with multi-factor authentication tools (e.g., Duo)
• Experience with Microsoft Office 365
• Experience with SentinelOne
• Understanding of patch management, with the ability to deploy patches in a timely manner
• Cyber incident response experience
• Professional certification in cybersecurity (such as CompTIA Security+ or CISSP) is a plus
• Bachelor's degree in Computer Science, Information Technology, or a related field

"Digital Guru is committed to pay transparency and equal opportunity employment; final compensation will be based on experience, qualifications, and location, with an anticipated range of $60,000-$75,000 annually."

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources