Cybersecurity Solutions Consultant

Sectigo; Scottsdale (AZ); On-site; USD 50,000 - 55,000; Full time

Job summary

Sectigo is looking for a Web Security Solutions Advisor based in Scottsdale, Arizona. In this critical role, you will address customer security needs, manage inquiries, and drive customer satisfaction.

The ideal candidate has a Bachelor's degree, along with a minimum of 2 years of customer-facing experience and strong communication skills. This full-time position offers a target compensation range of $50,000 to $55,000.

Qualifications

• 2+ years of customer-facing experience is required.
• 3+ years of relevant software experience recommended.
• Experience in the cybersecurity industry is preferred.

Responsibilities

• Make outbound calls to customers with issues.
• Manage inbound support cases, chats, and calls.
• Identify upgrade opportunities for services.
• Ensure customer satisfaction and loyalty.

Skills

Communication skills

Analytical mindset

Cross-functional collaboration

Customer service experience

Presentation skills

Education

Bachelor’s degree in a related field

Job description

Sectigo is looking for a Web Security Solutions Advisor based in Scottsdale, Arizona. In this critical role, you will address customer security needs, manage inquiries, and drive customer satisfaction.

The ideal candidate has a Bachelor's degree, along with a minimum of 2 years of customer-facing experience and strong communication skills. This full-time position offers a target compensation range of $50,000 to $55,000.