Cybersecurity Operations Program Lead (Hybrid)

Aprio; Austin (TX); Hybrid; USD 145,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with Profit Sharing

9+ holidays and discretionary time off

Parental Leave

Tuition Assistance & CPA support

Discretionary incentive compensation

Incentive compensation for new clients

Wellness program

Flexible work environment including on

remote and hybrid options

Job summary

Aprio is seeking a Program Manager to lead the cybersecurity operations program, overseeing daily defensive operations, on-call coverage, incident response coordination, and executive reporting. You will partner with analysts, Detection Engineering, GRC, and external partners to ensure consistency and continuous improvement.

You will shape the workforce development of analysts, maintain training matrices, and manage relationships with DFIR vendors and SIEM vendors, influencing cross-functional

Qualifications

• 3+ years in cybersecurity, IT GRC, or technical program management, or equivalent experience in a regulated industry with cybersecurity or GRC exposure
• Working knowledge of how a security operations team runs, including on-call rotations, alert-quality review, shift handoffs, and escalation paths
• Experience managing vendor relationships, ideally with DFIR retainer firms, threat intelligence providers, or security tooling vendors
• Strong written communication skills, including executive reports and post-incident review documents that hold up to audit and client review
• Experience coordinating people through incidents or other time-pressured situations without serving as the technical decision-maker
• Experience supporting audits by collecting evidence and mapping operational activities to control requirements
• Familiarity with at least one security or compliance framework (NIST CSF, NIST 800-171/53, ISO 27001, SOC 2, HIPAA, PCI, CMMC, or similar) at an operating-program level

Responsibilities

• Own the SOC operating cadence, including the on-call rotation, alert-quality review cycle, shift handoffs, and escalation paths; identify and resolve process drift early
• Coordinate live incidents by keeping the right people engaged, recording decisions in real time, and assigning and tracking follow-up actions — technical decisions remain with the incident lead
• Design, facilitate, and document quarterly tabletop exercises for the Operations team; support larger cross-functional exercises involving legal, IT, and business leaders
• Run structured post-incident reviews following significant incidents, using severity levels defined in the incident response plan, and ensure lessons feed back into playbooks and the detection backlog
• Produce monthly and quarterly Operations reports for leadership covering metrics such as MTTR, alert volume, true-positive rate, on-call load, incident frequency, and audit findings — presented so an executive can read them without a technical walkthrough
• Maintain the analyst training matrix mapped to NICE Workforce Framework work roles; track completion and keep it current as workforce evidence for audits
• Own day-to-day relationships with DFIR retainer firms, threat intelligence providers, and SIEM/EDR vendor account teams; manage SLA reviews and maintain renewal dates
• Provide Operations evidence to the GRC pod for client, vendor, and certification audits; map Operations activities to the controls that depend on them
• Maintain the annual, quarterly, and monthly Operations program calendar covering tabletop dates, audit windows, vendor reviews, training cycles, and on-call planning
• Coordinate cross-functional handoffs with Detection Engineering, GRC, IT Service Management, and the Identity team

Skills

Cybersecurity program management

On-call rotations

Vendor management

Executive reporting

Strong written communication

Audit support

Framework familiarity

Education

Bachelor's degree in Computer Science / Information Security

Tools

SIEM dashboards

Case-management reporting

GRC tooling

Job description

Aprio is seeking a Program Manager to lead the cybersecurity operations program, overseeing daily defensive operations, on-call coverage, incident response coordination, and executive reporting. You will partner with analysts, Detection Engineering, GRC, and external partners to ensure consistency and continuous improvement.

You will shape the workforce development of analysts, maintain training matrices, and manage relationships with DFIR vendors and SIEM vendors, influencing cross-functional