Cybersecurity Engineer & Compliance Onboarding Specialist

Atomus; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Atomus is seeking a Cybersecurity Engineer to help customers implement and fully leverage Atomus’ cybersecurity products, maintain compliance with NIST 800-171 and CMMC standards, and resolve technical challenges. You will serve as the voice of the customer, sharing feedback with the product team and reporting issues to engineers.

You will work closely with sales, product, and engineering, advocating for customer needs, and delivering amazing customer experiences while guiding onboarding and

Qualifications

• Experience in a customer-facing technical role, IT administrator, solutions engineer, Technical Customer Success, or TAM role preferably in cybersecurity or compliance.
• Strong experience with cybersecurity frameworks and technologies (e.g., NIST, CMMC, firewalls, routers, encryption tools).
• Intermediate networking knowledge of WAN and LAN connectivity, routers, firewalls, switches, security, etc.
• Experience with Microsoft Intune, Active Directory, Windows, MacOS and ABM, as well as mobile platforms like Android and iOS.

Responsibilities

• Manage and guide new customers through onboarding, ensuring proper setup and alignment with security programs and baseline compliance (NIST 800-171 and CMMC).
• Serve as first point of contact for technical inquiries, providing debugging, troubleshooting, and solutions for IT/security issues related to the Atomus platform.
• Work with internal teams and partners to communicate customer feedback and advocate for customer needs in product development and rolling out 3rd party products.
• Assist customers in managing and maintaining NIST 800-171 and CMMC compliance, ensuring IT documentation is updated.

Skills

Customer-facing

Onboarding

Troubleshooting

NIST/CMMC

Networking basics

Intune/AD/Windows

ABM

PowerShell

Communication

Tools

HubSpot CRM

Compliance documentation tools

Job description

Atomus is seeking a Cybersecurity Engineer to help customers implement and fully leverage Atomus’ cybersecurity products, maintain compliance with NIST 800-171 and CMMC standards, and resolve technical challenges. You will serve as the voice of the customer, sharing feedback with the product team and reporting issues to engineers.

You will work closely with sales, product, and engineering, advocating for customer needs, and delivering amazing customer experiences while guiding onboarding and