Cybersecurity Engineer

KDDI America; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision coverage

Life Insurance & AD&D

Disability Insurance

FSA

401(k) with company match

PTO & holidays

Tuition Reimbursement

EAP

Wellbeing program

Job summary

KDDI America, headquartered in New York, is seeking a pre-sales technical leader to drive discovery, design, and demonstrations across MXDR, EDR/XDR, and other security services. You will translate customer requirements into architectures, create BOMs and scope documents, and contribute to RFI/RFP responses while staying current on product roadmaps.

You will coordinate with vendor engineering counterparts, deliver bilingual JP/EN walkthroughs when required, and ensure smooth handover to delivery

Responsibilities

• Lead technical discovery and scoping conversations with prospective and existing customers, translating business requirements into solution architectures across MXDR, EDR/XDR, SASE/ZTNA, email security, SSPM/DSPM, password management, brand protection, and security awareness training.
• Plan, set up, and lead customer proofs of concept and product demonstrations across the team's vendor stack, defining success criteria and producing proposal-ready findings, including bilingual JP/EN walkthroughs when required.
• Produce architecture diagrams, bills of materials, technical scope documents, assumptions, and high-level effort estimates to support proposals and SOWs; contribute technical content to RFI/RFP responses.
• Maintain working-level technical relationships with vendor sales-engineering counterparts; stay current on product roadmaps and conduct comparative evaluations for new service offerings.
• Ensure clean technical handover from pre-sales to Delivery/Architect team, including scope, assumptions, expectations, and risks; participate in kickoff sessions.
• Serve as a primary pre-sales technical resource for New York region accounts (Japanese-headquartered financial institutions, trading companies, insurers) and support other US regions; bring NYDFS Part 500, FFIEC, and SOX IT context into scoping.
• Build and maintain reusable solution templates, reference architectures, and pre-sales collateral; conduct enablement sessions and product walkthroughs for the sales organization.
• Feed pre-sales gaps and objections back into service improvement and roadmap discussions; mentor junior engineers.

Job description

Key Responsibilities

• Technical discovery & solution design: Lead technical discovery and scoping conversations with prospective and existing customers. Translate business requirements into solution architectures across the team's portfolio — MXDR, EDR/XDR, SASE/ZTNA, email security, SSPM/DSPM, password management, brand protection, and security awareness training.
• Proof of concept & demonstrations: Plan, set up, and lead customer proofs of concept and product demonstrations across the team's vendor stack. Define success criteria, run evaluations, and convert outcomes into proposal-ready findings — including bilingual (JP/EN) walkthroughs where required.
• Technical proposals & scoping: Produce architecture diagrams, bills of materials, technical scope documents, assumptions, and high-level effort estimates supporting proposals and Statements of Work. Contribute technical content to RFI / RFP responses and customer-facing quote conditions.
• Vendor & partner technical engagement: Maintain working-level technical relationships with strategic vendor sales-engineering counterparts. Stay current on product roadmaps, new features, and competitive positioning, and conduct comparative evaluations for new service offerings (e.g., DSPM, ASM, AI security).
• Pre-sales to delivery handover: Ensure clean technical handover from pre-sales to the Delivery / Architect team — including scope, assumptions, customer expectations, and known risks. Participate in kickoff sessions and remain available for technical clarification through early delivery phases.
• Account & territory support: Serve as a primary pre-sales technical resource for accounts in the New York region — with emphasis on Japanese-headquartered financial institutions, trading companies, and insurers — while also supporting customers in other US regions as needed. Bring NYDFS Part 500, FFIEC, and SOX IT context into scoping and solution design for regulated customers.
• Sales enablement: Build and maintain reusable solution templates, reference architectures, and pre-sales collateral. Conduct enablement sessions and product walkthroughs for the broader KDDI America sales organization, and support account planning by mapping customer environments to KAM's service offerings.
• Practice contribution: Feed recurring pre-sales gaps, customer objections, and lost-deal technical reasons back into service improvement and roadmap discussions. Mentor junior engineers and contribute to the maturation of the team's pre-sales methodology.

Compensation Range

$70,000 - $100,000 (depending on experience)

Benefits

• Medical, Dental and Vision Coverage
• Basic Life Insurance and AD&D
• Short-Term and Long-Term Disability Insurance
• Flexible Spending Account (FSA)
• 401(k) with company match
• Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

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