Cybersecurity Awareness and Social Engineering Program Lead

001 The Northern Trust Company; Chicago (IL); Híbrido; USD 115.000 - 195.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary bonus

Equity component

Descripción de la vacante

Northern Trust is seeking a Cybersecurity Awareness & Social Engineering Program Lead to strengthen how the organization identifies and responds to human cyber risk. Based in the United States, you will lead enterprise phishing simulations and education to build stronger security habits.

You will manage KnowBe4/Proofpoint, design realistic scenarios, analyze results, and develop dashboards for leadership. Collaboration across cybersecurity, technology, risk, compliance, and communications is

Formación

• Experience leading enterprise phishing and social engineering programs.
• Proven ability to turn campaign data into actionable security improvements.
• Strong understanding of BEC, credential theft, smishing, and vishing.
• Experience in a large, global, regulated financial services environment preferred.
• Excellent project and stakeholder management skills.
• Knowledge of learning management systems and automation.

Responsabilidades

• Lead enterprise phishing and social engineering simulations across channels.
• Design risk-based scenarios aligned with emerging threats.
• Manage simulation platforms and integrate campaigns.
• Analyze results to identify high-risk groups and tailor education.
• Develop dashboards and leadership reporting on key metrics.
• Collaborate with cybersecurity, risk, compliance, and communications teams.
• Continuously evolve the program with new threats and data.
• Create targeted training for executives and high-risk staff.

Conocimientos

Phishing & social engineering

KnowBe4 / Proofpoint

Campaign design & management

Data analysis & reporting

Security education development

Project & stakeholder management

Financial services experience (regualt

Threat intelligence & security ops

Training for executives & high-risk

LMS & BI tools

Cybersecurity certifications

Herramientas

KnowBe4

Proofpoint

LMS platforms

BI/reporting tools

Descripción del empleo

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

We’re looking for a Cybersecurity Awareness & Social Engineering Program Lead to help strengthen how our organization identifies and responds to human cyber risk. Sitting within the Office of the CISO, this role will lead our enterprise phishing and social engineering simulation program and support role-based cybersecurity education. You’ll combine cybersecurity expertise, technology, data, and education to create realistic simulations, understand behavioral risk, and help employees build stronger security habits.

What You’ll Do

Lead the strategy and execution of enterprise phishing and social engineering simulations, including email, smishing, and vishing campaigns.

Design realistic, risk-based scenarios informed by emerging threats, attack trends, and internal risk themes.

Manage simulation platforms such as KnowBe4, Proofpoint, or similar technologies, including campaign setup, testing, integrations, and optimization.

Analyze results and behavioral trends to identify higher-risk populations and opportunities for targeted education.

Develop dashboards and leadership reporting covering key measures such as reporting rates, susceptibility, repeat behavior, and improvement over time.

Create targeted cybersecurity education and role-based training for different employee populations.

Partner across cybersecurity, technology, risk, compliance, communications, and the business to coordinate campaigns and improve secure behaviors.

Continuously evolve the program based on new threats, technology, data, and employee behavior.

What You’ll Bring

Cybersecurity experience with a strong understanding of phishing, social engineering, business email compromise, credential theft, smishing, and vishing.

Hands-on experience with enterprise phishing simulation or security awareness platforms such as KnowBe4 or Proofpoint.

Experience designing and managing end-to-end phishing or social engineering campaigns.

Strong analytical skills with experience turning campaign data into meaningful insights and recommendations.

Ability to translate complex cybersecurity risks into clear, practical education and communications.

Strong project management and stakeholder management skills.

Preferred Experience in a large, global, regulated, or financial services environment.

Experience with threat intelligence, security operations, email security, identity, incident response, or fraud teams.

Experience developing cybersecurity training for higher-risk audiences such as executives, privileged users, technology teams, or customer-facing employees.

Familiarity with learning management systems, BI/reporting tools, and automation.

Relevant cybersecurity, risk, data, learning, or project management certifications.

Salary Range

#LI-Hybrid Salary Range: $114,700 - 194,900 USD Salary range is a good faith estimate of base pay.

Benefits

Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits.

Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Terms and Conditions

Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure – North America.

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (AsiaPacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT It is the policy and practice of NorthernTrust to provide equal employment opportunities to all employees and applicants. NorthernTrust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non‑discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any characteristic protected by federal, provincial or local law, regulation, or ordinance.

EMEA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non‑discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.

EEO Know Your Rights (U.S.)