Cyber & Technology Claims Strategist

The Hartford; Alpharetta (GA); Hybrid; USD 122,000 - 184,000; Full time

Benefits offered by this job

Hybrid/Remote work options

Job summary

The Hartford is seeking a Claims Consultant for Cyber and Technology in Florida with responsibilities spanning first- and third-party cyber claims and litigated matters. You will manage investigations, determine coverage, liability, and damages, coordinate with law firms and vendors, and deliver strategic resolutions.

This role emphasizes rapid response to active cyber incidents and proactive liaison with insureds and partners.

Qualifications

• Bachelor’s degree required; Juris Doctorate degree preferred.
• Minimum of three years handling litigated coverage and/or liability cases as defense counsel or claims handler in Cyber & Technology, Privacy and Data Breaches, Media Liability and Professional Liability.
• Candidate should be disciplined, results-oriented and able to focus on bottom line results.

Responsibilities

• Conduct investigations and analyze information learned.
• Analyze and determine coverage, liability and damages based on facts.
• Investigate cyber security incidents on first party cyber claims and coordinate an appropriate response.
• Respond quickly to urgent customer needs during active cyber incidents.
• Communicate timely written positions to insured and other required parties on coverage, liability and damages.
• Set reserves and monitor for adjustments.
• Present cases to management for reserve authority.
• Develop and implement resolution strategies through negotiations.
• Manage litigation and counsel including budgeting and bill review.
• Understand and analyze potential extra-contractual liability.
• Attend trials and mediations as necessary.
• Contribute to claim goals through audits, projects and training.
• Prepare comprehensive reports and deliver presentations to senior claim leadership.
• Support and address claim trends with business partners.
• Address inquiries from agents and policyholders with superior customer service.
• Provide key training to Underwriters and present at industry events.

Skills

Litigation experience

Cyber claims

Technology claims

Strong communication

Education

Bachelor’s degree

Juris Doctorate degree preferred

Job description

The Hartford is seeking a Claims Consultant for Cyber and Technology in Florida with responsibilities spanning first- and third-party cyber claims and litigated matters. You will manage investigations, determine coverage, liability, and damages, coordinate with law firms and vendors, and deliver strategic resolutions.

This role emphasizes rapid response to active cyber incidents and proactive liaison with insureds and partners.