Cyber Security Platform Support Engineer — Hybrid

Experis Technology Group; Chandler (AZ); Hybrid; USD 83,000 - 138,000; Full time

Job summary

ManpowerGroup seeks a Systems Operations Engineer to support enterprise platform services, focusing on stability, security, cost, and performance. The role entails handling outages, coordinating with infrastructure and application teams, and driving incident resolution in a fast-paced, hybrid environment.

The candidate should demonstrate strong incident and problem management skills, with a proactive mindset to identify recurring issues and improve processes across cross-functional partners.

Qualifications

• 2+ years of Systems Engineering experience, or equivalent.
• Ability to work in a 24/7 environment including nights and holidays.
• Experience with incident, problem, and change management.

Responsibilities

• Provide day-to-day platform support focusing on stability, security, scalability, speed, and cost.
• Participate in complex issues involving large-scale applications and infrastructure.
• Collaborate with teams to lead, monitor, and resolve outages.
• Identify recurring problems and propose improvements with cross-functional partners.
• Support production systems and network infrastructure operations.

Skills

Incident management

Problem management

Cross-functional collaboration

24/7 environment

Communication

Tools

Linux

Windows OS

Autosys

ServiceNow

Cloud Management Portal

Big Panda

AppDynamics

ThousandEyes

Splunk

Job description

ManpowerGroup seeks a Systems Operations Engineer to support enterprise platform services, focusing on stability, security, cost, and performance. The role entails handling outages, coordinating with infrastructure and application teams, and driving incident resolution in a fast-paced, hybrid environment.

The candidate should demonstrate strong incident and problem management skills, with a proactive mindset to identify recurring issues and improve processes across cross-functional partners.