Cyber Lab & Server Technician – STEM Tech Support

Rowan-College-At-Burlington-County; Hartford (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Rowan-College-At-Burlington-County STEM Technology Lab & Server Technician provides dedicated technical support for Engineering Technology, Engineering, and Computing laboratories, including an on‑premises cybersecurity lab with servers, firewalls, switches, etc.

The role focuses on operational readiness and uptime of the division's lab infrastructure to keep teaching labs available for instruction at all times.

Qualifications

• Bachelor's degree in CS/IT/CSE or related STEM field.
• Minimum of one year of experience in systems administration or hands-on lab technical support.
• CompTIA Network+, Server+, or Security+ certification preferred.

Responsibilities

• Prepare, set up, and maintain Physics, Engineering/ET, and Cybersecurity labs for all scheduled sessions
• Manage and maintain the Cybersecurity server lab environment, including virtual machines and network configurations
• Provide hardware and software support for computing labs used by ET and Engineering programs
• Troubleshoot technical issues during lab sessions to minimize instructional downtime
• Maintain inventory of lab supplies, equipment, and consumables
• Supervise and train student lab workers
• Ensure compliance with lab safety protocols and equipment maintenance schedules
• Assist faculty with integrating technology into lab curriculum

Skills

CompTIA Network+

Virtual machines

Server maintenance

Network configuration

Troubleshooting

Communication skills

Lab safety knowledge

Education

Bachelor's degree in Computer Science, Information Technology, Computer Engineering or related STEM field

Job description

Rowan-College-At-Burlington-County STEM Technology Lab & Server Technician provides dedicated technical support for Engineering Technology, Engineering, and Computing laboratories, including an on‑premises cybersecurity lab with servers, firewalls, switches, etc.

The role focuses on operational readiness and uptime of the division's lab infrastructure to keep teaching labs available for instruction at all times.