Cyber Claims Specialist – Global Incident Response

CFC; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

CFC, a leading global insurer, seeks an experienced claims professional to support its US Admitted Claims offering and strengthen the global claims team. The role focuses on cyber claims, coordinating with forensic, legal and PR vendors, underwriting, finance, IT and product teams to ensure high-quality, cost-effective responses for insureds.

Key duties include handling cross-section cyber claims, managing reserving, third-party recoveries, and claims trends reporting, while meeting regulatory

Qualifications

• Experience handling insurance claims, cyber experience desirable
• Experience with complex, multi-party claims
• Knowledge of US claims handling requirements
• Audit, governance and regulatory familiarity
• Strong written analyses and judgment skills

Responsibilities

• Handle cyber claims from first notification of loss to settlement.
• Foster relationships with policyholders and brokers; deliver excellent service.
• Coordinate with a panel of response vendors during incidents.
• Ensure prompt and accurate reserving; pursue third-party recoveries.
• Identify deadlines from lawsuits and demand letters; manage queries.
• Collaborate with service providers to ensure quality and value for money.
• Handle general claims administration and management information.
• Provide feedback to underwriting and product teams on trends.
• Escalate issues to line manager when necessary.

Skills

Cyber claims

Claims handling

Vendor management

Regulatory knowledge

Financial loss analysis

Job description

CFC, a leading global insurer, seeks an experienced claims professional to support its US Admitted Claims offering and strengthen the global claims team. The role focuses on cyber claims, coordinating with forensic, legal and PR vendors, underwriting, finance, IT and product teams to ensure high-quality, cost-effective responses for insureds.

Key duties include handling cross-section cyber claims, managing reserving, third-party recoveries, and claims trends reporting, while meeting regulatory