CXOne Developer Engineer – Integrations & Migration

NuStar Technologies; Detroit (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in the United States is seeking a NICE CXone Developer Engineer with at least 3 years of experience in contact center technologies. The role involves designing and customizing NICE CXone applications, integrating them with enterprise systems, and supporting migrations from Cisco platforms. Key skills include hands-on experience with NICE CXone development, Cisco UCCE/UCCX call flows, and REST APIs. This position provides an opportunity to work closely with infrastructure and QA teams in a dynamic environment.

Qualifications

• Minimum 3 years of experience in contact center related technologies.
• Hands-on experience with NICE CXone development (Studio, APIs, scripting).
• Strong understanding of Cisco UCCE/UCCX call flows and routing logic.

Responsibilities

• Design, develop, and customize NICE CXone applications.
• Build integrations between CXone and enterprise systems.
• Support migration from Cisco contact center platforms to NICE CXone.

Skills

NICE CXone IVR & Bot Development

Cisco UCCE/UCCX call flows

REST APIs

Data exchange formats (JSON, XML)

Tools

NICE CXone

Mpower studio

Job description

A technology solutions provider in the United States is seeking a NICE CXone Developer Engineer with at least 3 years of experience in contact center technologies. The role involves designing and customizing NICE CXone applications, integrating them with enterprise systems, and supporting migrations from Cisco platforms. Key skills include hands-on experience with NICE CXone development, Cisco UCCE/UCCX call flows, and REST APIs. This position provides an opportunity to work closely with infrastructure and QA teams in a dynamic environment.