CX Data & Fraud Operations Coordinator

Tarte Inc; New York (NY); On-site; USD 66,350 - 66,500; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K plan

Paid vacation and holidays

Employee discounts

Collaborative work environment

Job summary

Tarte Inc is seeking a Coordinator, CX Reporting & Fraud Operations to manage data integrity and analytics across their customer experience. This role requires a detail-oriented professional with over 2 years of relevant experience in data analysis or fraud operations.

Your responsibilities will include monitoring data, preparing performance reports, and improving customer insights. Tarte offers a collaborative work environment and benefits like health insurance and paid time off.

Qualifications

• 2+ years of experience in data analysis, fraud operations, or a closely related field.
• Strong proficiency in Excel or Google Sheets.
• Meticulous attention to detail and ability to manage discrepancies.

Responsibilities

• Own data integrity across all CX reporting.
• Monitor data across CX and fraud prevention platforms.
• Prepare CX meeting decks and reporting summaries.
• Analyze customer feedback data and identify recurring themes.

Skills

Data analysis

Excel or Google Sheets proficiency

Data synthesis and validation

Attention to detail

Clear communication

Tools

Fraud prevention platforms

CRM platforms

Job description

Tarte Inc is seeking a Coordinator, CX Reporting & Fraud Operations to manage data integrity and analytics across their customer experience. This role requires a detail-oriented professional with over 2 years of relevant experience in data analysis or fraud operations.

Your responsibilities will include monitoring data, preparing performance reports, and improving customer insights. Tarte offers a collaborative work environment and benefits like health insurance and paid time off.