CX Analytics Data Scientist: Revenue Insights & Experiments

Coinbase, Inc.; United States; Remote; USD 160,000 - 210,000; Full time

Job summary

Coinbase, Inc. is seeking a Senior Data Scientist focused on customer experience analytics to build revenue calibration and causal inference models. You will apply rigorous statistical methods to consumer-facing data and leverage LLMs to extract meaningful patterns.

You will work with cross-functional teams to define segmentation signals and ensure analytics outputs support executive decisions and product strategy.

Qualifications

• Strong background in data science and statistics.
• Experience with consumer-facing analytics.
• Proficiency with causal inference methods and experiments.
• Experience using LLMs and NLP in analytics.

Responsibilities

• Develop revenue calibration models and assess downstream impact.
• Translate interaction data into actionable insights for retention and engagement.
• Collaborate with cross-functional teams to define segmentation models and provide executive-ready analytics.

Skills

Data science

Causal inference

Experiment design

ML/NLP

Business metrics

Job description

Coinbase, Inc. is seeking a Senior Data Scientist focused on customer experience analytics to build revenue calibration and causal inference models. You will apply rigorous statistical methods to consumer-facing data and leverage LLMs to extract meaningful patterns.

You will work with cross-functional teams to define segmentation signals and ensure analytics outputs support executive decisions and product strategy.