Senior Data Scientist, Customer Experience & AI Insights

Unchain Data; United States; Remote; USD 180,000 - 212,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Coinbase is seeking a data scientist to join our analytics team and help reduce negative product experiences through causal modeling and advanced analytics. You will partner with Product, Engineering, and Design to influence roadmaps and deepen understanding of user interactions.

The role emphasizes building robust models, owning data metrics, and delivering insights that guide decisions. Strong SQL/Python skills and experience with AI copilots are desirable in our mission to improve financial

Qualifications

• BA/BS in a quantitative field (Math, Stats, Physics, or CS) with ≥5+ years of relevant experience or a PhD in a quantitative field with ≥3+ years of relevant experience
• Demonstrated experience in driving impactful data science projects that tackle ambiguous problem spaces
• Ability to influence external stakeholders by synthesizing data learnings into compelling stories
• Practical expertise in applying complex modeling frameworks to practical business problems
• Professional experience using SQL and Python
• Experience working with digital products in an iterative development cycle
• Demonstration of our core cultural values: clear communication, positive energy, continuous learning, and efficient execution
• Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.

Responsibilities

• Conduct analysis and deep dives on ambiguous problems for our business. Your work will result in insights and recommendations that guide the team's decision making.
• Act as owner for a broad scope of data and metrics, from core logging to presentation of data visualizations.
• Guide code reviews, provide SQL and Python expertise, and create well-maintained ETL jobs.
• Maintain a high bar for statistical rigor on your team. Ensure that we're conducting experimentation and causal analyses that build confidence with your stakeholders.

Skills

SQL

Python

Data science projects

Stakeholder influence

Modeling frameworks

Generative AI tools

Digital products

Causal analysis

Education

BA/BS in quantitative field

PhD in quantitative field

Tools

LibreChat

Gemini

Glean

Job description

Coinbase is seeking a data scientist to join our analytics team and help reduce negative product experiences through causal modeling and advanced analytics. You will partner with Product, Engineering, and Design to influence roadmaps and deepen understanding of user interactions.

The role emphasizes building robust models, owning data metrics, and delivering insights that guide decisions. Strong SQL/Python skills and experience with AI copilots are desirable in our mission to improve financial