Cvent-Powered Meetings Technology Manager

WRG; Philadelphia (Philadelphia County); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Volunteer days

Enhanced annual leave

Company pension

Life and health insurance

Many other benefits

Job summary

Emota is seeking a Meetings and Events Project Technology Manager in Philadelphia, offering hybrid work in the US Eastern time zone. You will be the knowledge holder for event tech on a large client account, consulting with the delivery team and client to drive continuous improvement.

You will develop and maintain platform templates, focusing on Cvent and related tools, while enabling data-driven decision making and KPI reporting across congress events.

Qualifications

• Organiser with a minimum of 4 years event management delivery of corporate events.
• Experienced Cvent user.
• Client liaison skills.
• The ability and experience to mentor peers regarding platform management.
• Calm and approachable manner.
• Team motivator and professional team member.
• A focus on accuracy, detail, consistency and dedicated to customer service.
• Intermediate level Excel (can maintain complex spreadsheets).

Responsibilities

• Ensure seamless integration with existing systems and workflows.
• Design and deliver training sessions for our teams on Cvent / eQuartz tools and features.
• Create user guides and resources to support ongoing adoption and proficiency.
• Create and maintain templates working with the delivery team, client, and other relevant parties to evolve the agreed approach; solve problems and completing testing.
• Create supporting operating procedures, user guides and training information.
• Roll out amendments to the delivery team and client team.
• Identify and implement process efficiencies and technology enhancements for end-to-end data capture and delivery to client.
• Maintain data quality of client dashboards and facilitate technology interaction and historical data capture.
• Publish centralised congress and ancillary meeting reports.
• Produce and analyse reports to provide relevant insights for clients and our teams.
• Support data-driven decision-making through accurate event metrics.
• Promote event technology solutions to team and wider departments.

Skills

Organisational skills

Client liaison

Mentoring peers

Attention to detail

Team motivation

Tools

Cvent

eQuartz

Excel

Job description

Emota is seeking a Meetings and Events Project Technology Manager in Philadelphia, offering hybrid work in the US Eastern time zone. You will be the knowledge holder for event tech on a large client account, consulting with the delivery team and client to drive continuous improvement.

You will develop and maintain platform templates, focusing on Cvent and related tools, while enabling data-driven decision making and KPI reporting across congress events.