Customs Trade Coordinator - S3

FedEx Logistics; Memphis (TN); On-site; USD 30,000 - 31,000; Full time

Job summary

FedEx Logistics in Memphis seeks a skilled specialist to coordinate US customs documentation for import entries and provide impeccable customer service. You will obtain correct classifications and process import paperwork using various sources.

Data entry expertise, MS Office/Outlook, and strong communication are essential. This onsite role starts with a night shift and may move to remote work after productivity targets are met.

Qualifications

• HS Diploma or GED required. No industry experience required.
• Data entry/keyboard experience required. MS Office and Outlook proficiency.
• Excellent communication skills, verbal and written; organizational and interpersonal skills.
• Handle high volume and time‑sensitive work; work independently with minimal supervision.

Responsibilities

• Coordinate documentation required by US Customs for entry of goods.
• Provide impeccable customer service and interact with customers, carriers, brokers, and agencies.
• Obtain correct classification of goods for customs release from various sources.
• Data entry and processing of import documentation for submission to US Customs.
• Maintain shipment documentation and ensure compliance with record keeping requirements.
• Adhere to international importing/exporting regulations and company policies.
• Process agency brokerage shipments and may handle remote filings.
• Onsite work during first year with potential work-from-home options later.

Skills

Data entry

Communication skills

Organizational skills

Interpersonal skills

Problem solving

Time management

Independent work

Education

HS Diploma or GED

Tools

MS Office

Outlook

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments

May handle remote filings

Ensure all government and organizational policies are followed

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications: This position had a lot of data entry requiring excellent computer skills, attention to detail and focus when reading long documents. MS Office Suite experience, excellent attention to detail and time management are critical for success in this role. Experience dealing with government document is helpful. Job will require onsite work the first yr, or until productivity and accuracy standards are met. Thereafter, work from home options will become available based upon company needs.

Pay TransparencyPay: $21.70- $21.85

Additional Details: Onsite: shift- 9pm to 5:30am, Monday – Friday. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

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