Customs Trade Coordinator - S2

FedEx Group; Memphis (TN); On-site; USD 28,000 - 30,000; Full time

Job summary

FedEx Logistics in Memphis, TN is seeking a detail-oriented import documentation specialist to coordinate customs paperwork, obtain correct tariff classifications, and process agency shipments. You will provide impeccable customer service and work with carriers, brokers, and government agencies to ensure timely releases.

HS diploma required; data entry and MS Office proficiency; ability to work with multiple systems; overtime may be required during high volume; onsite work for initial period

Qualifications

• HS diploma or GED required; no industry experience required but data entry ability is essential.
• Excellent verbal and written communication; strong organizational and interpersonal skills.
• Ability to work independently, manage time, and handle high volumes with accuracy.

Responsibilities

• Coordinate documentation for US Customs and government agencies for entry of goods.
• Provide impeccable customer service and collaborate with internal staff, carriers and brokers.
• Obtain correct classification for customs release using databases, SOPs, tariff books, or online resources.
• Enter and process import-related documentation for submission to US Customs; may handle all PGA's.
• Maintain current shipment documentation in compliance with record keeping requirements.
• Adhere to international importing/exporting regulations; may perform remote filings.
• Process agency brokerage shipments; other duties as assigned. Paid training provided.

Skills

Data entry

MS Office

Outlook

Communication

Organizational skills

Interpersonal skills

Problem solving

Independent work

Multi-system use

Education

HS Diploma or GED

Tools

MS Office Suite

Outlook

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications: Experience using a computer, MS Office Suite, multiple screens and meeting production quotas when accuracy and time management are essential. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary. Job will require onsite work for 3 weeks, or until productivity and accuracy standards are met. Thereafter, work from home options will become available based upon company needs.

Pay Transparency:

Pay: $20.76 - $20.90

Additional Details: Monday -Friday (6:00 pm – 2:30 am) with a Sunday rotation. Sunday work hours (7:00 am-3:30 pm) Rotation week Monday -Thursday (6:00 pm – 2:30 am) with Friday off on rotation week.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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• Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.