Customs Trade Coordinator | Remote Options & Training

FedEx Group; Springfield (MO); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Logistics is seeking a detail‑oriented Import Coordinator to manage required US customs documentation for importers. You will ensure accurate classification, perform data entry, and process related paperwork for customs submissions.

The role emphasizes impeccable customer service, compliance with international import/export regulations, and collaboration with internal teams and carriers. Training is provided, with potential remote filing duties as needed.

Qualifications

• HS Diploma or GED required.
• Minimum of 6 months work experience preferred.
• At least 1 year of experience using computer systems for data entry, document creation, and basic software navigation.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Performs other duties as assigned. Paid Training Provided.

Skills

Data entry

Customer service

Communication

Time management

Organizational skills

Independent work

Education

HS Diploma or GED

Tools

MS Office Suite

Job description

FedEx Logistics is seeking a detail‑oriented Import Coordinator to manage required US customs documentation for importers. You will ensure accurate classification, perform data entry, and process related paperwork for customs submissions.

The role emphasizes impeccable customer service, compliance with international import/export regulations, and collaboration with internal teams and carriers. Training is provided, with potential remote filing duties as needed.