Customs Trade Coordinator - 2nd Shift

FedEx Logistics; Memphis (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their logistics team. This role involves coordinating documentation for customs, ensuring compliance with regulations, and providing exceptional customer service. The ideal candidate will possess strong organizational skills and the ability to handle high-volume tasks independently. With a focus on diversity and inclusion, this company offers a supportive work environment and opportunities for growth. If you're ready to make a significant impact in the logistics field, this position is perfect for you.

Qualifications

• No industry experience necessary, but 6 months work experience preferred.
• Proficiency in MS Office and excellent communication skills required.

Responsibilities

• Coordinate documentation for goods entry into the US on behalf of importers.
• Maintain shipment documentation and ensure compliance with regulations.
• Provide impeccable customer service and collaborate with internal teams.

Skills

Data Entry

Customer Service

Organizational Skills

Problem-Solving Skills

Communication Skills

Education

High School Diploma or GED

Tools

MS Office

Outlook

Office Equipment

Job description

Job Responsibilities

1. Coordinate documentation required by US Customs and Government Agencies for goods entry into the US on behalf of importers.
2. Provide impeccable customer service.
3. Obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet, or customs resources.
4. Perform data entry and processing of import documentation for submission to US Customs, including handling all Participating Government Agencies (PGAs).
5. Maintain and update all shipment documentation to comply with record-keeping requirements.
6. Adhere to all international importing and exporting regulations.
7. Collaborate with internal staff, departments, FedEx operations, and customers to deliver high-quality service.
8. Process agency brokerage shipments.
9. Handle remote filings as needed.
10. Ensure compliance with all government and organizational policies.
11. Perform additional duties as assigned. Paid training provided.

Minimum Qualifications

• HS Diploma or GED required; no industry experience necessary.
• Minimum of 6 months work experience preferred.
• Data entry and keyboard skills required.
• Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
• Excellent verbal and written communication skills.
• Strong organizational, interpersonal, and problem-solving skills.
• Ability to handle high volume and time-sensitive work independently.
• Ability to use multiple systems and reference materials.
• Ability to interact effectively with customers, carriers, brokers, government agencies, and internal staff.

Preferred Qualifications

Shift: Monday - Friday, 4:00 pm - 12:30 am.

Location: In-office at 3885 Airways Blvd, Memphis.

Additional Information

FedEx Logistics offers freight forwarding, import/export services, customs brokerage, and trade facilitation solutions worldwide. We are an equal opportunity employer committed to diversity and inclusion, considering qualified applicants regardless of protected statuses.