Customs Reconciliation Team Lead

A.N. Deringer, Inc; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in customs brokerage seeks a Team Lead for the Reconciliation department. This remote position requires advanced Excel skills and experience in customs entries. The role involves mentoring staff, enhancing processes, and fostering client relationships. Candidates should exhibit strong problem-solving abilities and interpersonal skills.

Benefits

Comprehensive health, dental, and vision plans

Generous paid time off and paid holidays

Flexible work environment

Qualifications

• Experience in filing customs entries and customs operations.
• Demonstrates ability to analyze data and handle sensitive matters.
• Previous supervisory or managerial experience preferred.

Responsibilities

• Prepare and file reconciliation entries; assist Reconciliation Specialists.
• Provide guidance and assign projects; audit work for accuracy.
• Maintain and develop client relationships and focus on process improvement.

Skills

Advanced Microsoft Excel

Analytical skills

Customer Oriented

Interpersonal Skills

Problem Solving

Job description

This a remote role that aligns with Eastern Standard Time. It is a Monday through Friday, 8:00AM to 5:00PM schedule.

This is a Team Lead position within the Reconciliation department and would interact with clients and CBP on a regular basis as well as act as a resource for internal offices and colleagues, under the guidance of the Compliance Supervisor. This will require the ability to handle sensitive matters in a timely and professional manner.

Job Responsibilities:

Preparing and filing of reconciliation entries. Assisting Reconciliation Specialists to complete the work of the department, as needed.

Providing guidance and written and oral instructions to Reconciliation Specialists

Assigning duties and projects to Reconciliation Specialists

Auditing Reconciliation work for accuracy and conformance to the Company’s policies and procedures.

Filing Protests/Tenders on reconciliation entries.

Focusing on process improvement to make the reconciliation process more efficient.

Working closely with other departments including sales to identify and pursue new reconciliation projects.

Maintaining and developing client relationships.

Other duties as assigned

Required Qualifications:

Advanced Microsoft Excel knowledge with proven ability to analyze data

Previous experience in filing customs entries and customs brokerage operations

Preferred Qualifications:

Previous supervisory or managerial experience

All Deringer employees should be fully committed to the Core Values:

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

In addition, the following competencies are specific to this position:

Analytical –Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.

Customer Oriented –Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.

Interpersonal Skills –Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.

Motivation –Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.

WorkStandards –Sets high standards and well-defined realistic goals for oneself; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates the ability to work independently; meets deadlines and handles large volumes of work.

Ready to join our team?

A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays, and promote flexibility in your work environment to assure a positive integration of work and life. Disclaimer:

The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.