Customs Entry Writer

American Shipping Company; Schaumburg (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

401(k) with Profit Sharing

Paid Time Off (PTO)

Job summary

American Shipping Company in Schaumburg, Illinois, is looking for an experienced Import Specialist. This role involves reviewing import files for accuracy, classifying documentation, and supporting compliance efforts. Ideal candidates will have a High School Diploma or GED and at least 3 years of experience in entry writing or brokerage operations.

Join a company that values efficiency and accuracy, offering a competitive benefits package that includes medical, dental, and vision insurance, a 401(k) plan, and paid time off.

Qualifications

• 3+ years of entry writing and/or brokerage operations experience, focusing on data entry and PGA.
• Ability to work independently while delivering top-quality customer service.
• Strong written and verbal communication abilities.

Responsibilities

• Review and organize import files to ensure accuracy.
• Communicate with Customer Service for additional documents from clients.
• Classify documentation based on operations system data.
• Support the Import Manager with classification and compliance needs.
• Research and provide HTS or product codes when needed.

Skills

Attention to detail

Communication

Organization

Multitasking

Proficiency in Microsoft Office

Knowledge of U.S. and international geography

Data entry expertise

Education

High School Diploma or GED

Tools

CargoWise One

QuestaWeb

Job description

What You’ll Do

Responsibilities:

• Review and organize import files to ensure all information and documentation is accurate and complete.
• Communicate with Customer Service when additional documents or information are needed from clients.
• Classify documentation based on operations system data and follow client-specific SOPs.
• Support the Import Manager with classification and compliance needs.
• Research and provide HTS or product codes when missing, ensuring accuracy for future use.
• Input entry data and handle FDA (PGA) requirements, including “may proceed” releases.
• Immediately notify clients when FDA exams are required (document or merchandise).
• Prepare and annotate delivery orders with FDA release status.
• Issue written instructions to carriers/steamship lines when shipments must be held for release.
• Ensure shipments are properly released once clearance is completed.
• Pass completed files to Post-Entry team for final assembly.
• Monitor releases by Customs, FDA, and other authorities, and resolve census or entry errors.
• Correct bill of lading and related errors promptly.

What We’re Looking For

• High School Diploma or GED required.
• 3+ years of entry writing and/or brokerage operations experience (data entry & PGA focus).
• Experience with CargoWise One preferred; QuestaWeb a plus.
• Strong knowledge of U.S. and international geography (countries, cities, ocean ports).
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to work independently while delivering top-quality customer service.
• Excellent attention to detail, organization, and multitasking skills.
• Strong written and verbal communication abilities.

Why You’ll Love Working Here

We know our success depends on our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future:

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Short-Term Disability InsuranceLong-Term Disability Insurance
• Life Insurance & AD'D Coverage
• 401(k) with Profit Sharing
• Paid Time Off (PTO) for work-life balance

Join us and be part of a team that values accuracy, efficiency, and exceptional client service. Your expertise will help keep global trade moving forward!