Customs Entry Writer

American Shipping Company; Moonachie (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Life Insurance & AD&D Coverage

401(k) with Profit Sharing

Paid Time Off

Job summary

American Shipping Company in Moonachie, NJ, is seeking an Entry Writer / Data Entry & PGA Specialist to support import operations and regulatory compliance. The role emphasizes accurate data entry, HTS code research, FDA PGA handling, and coordination with Customer Service and Post-Entry teams to ensure timely releases and accurate documentation.

Ideal candidates are detail-oriented, able to work independently, and proficient with CargoWise One or QuestaWeb.

Qualifications

• High School Diploma or GED required.
• 3+ years of entry writing and/or brokerage operations experience (data entry & PGA focus).
• Experience with CargoWise One preferred; QuestaWeb a plus.
• Strong knowledge of U.S. and international geography (countries, cities, ocean ports).
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to work independently while delivering top-quality customer service.
• Excellent attention to detail, organization, and multitasking skills.
• Strong written and verbal communication abilities.

Responsibilities

• Review and organize import files to ensure information and documentation are accurate and complete.
• Communicate with Customer Service when additional documents or information are needed from clients.
• Classify documentation based on operations system data and follow client-specific SOPs.
• Support the Import Manager with classification and compliance needs.
• Research and provide HTS or product codes when missing, ensuring accuracy for future use.
• Input entry data and handle FDA (PGA) requirements, including “may proceed” releases.
• Immediately notify clients when FDA exams are required (document or merchandise).
• Prepare and annotate delivery orders with FDA release status.
• Issue written instructions to carriers/steamship lines when shipments must be held for release.
• Ensure shipments are properly released once clearance is completed.
• Pass completed files to Post-Entry team for final assembly.
• Monitor releases by Customs, FDA, and other authorities, and resolve census or entry errors.
• Correct bill of lading and related errors promptly.

Skills

Attention to detail

Organization

Multitasking

Written communication

Verbal communication

Independent work

Geography knowledge

Education

High School Diploma or GED

Tools

CargoWise One

QuestaWeb

Job description

Entry Writer / Data Entry & PGA Specialist

Are you detail-oriented, organized, and ready to take the next step in your logistics career? Join our team as an Entry Writer, where you’ll play a key role in ensuring smooth import operations, compliance with regulations, and outstanding service to our clients.

What You’ll Do

Responsibilities:

• Review and organize import files to ensure all information and documentation is accurate and complete.
• Communicate with Customer Service when additional documents or information are needed from clients.
• Classify documentation based on operations system data and follow client-specific SOPs.
• Support the Import Manager with classification and compliance needs.
• Research and provide HTS or product codes when missing, ensuring accuracy for future use.
• Input entry data and handle FDA (PGA) requirements, including “may proceed” releases.
• Immediately notify clients when FDA exams are required (document or merchandise).
• Prepare and annotate delivery orders with FDA release status.
• Issue written instructions to carriers/steamship lines when shipments must be held for release.
• Ensure shipments are properly released once clearance is completed.
• Pass completed files to Post-Entry team for final assembly.
• Monitor releases by Customs, FDA, and other authorities, and resolve census or entry errors.
• Correct bill of lading and related errors promptly.

What We’re Looking For

• High School Diploma or GED required.
• 3+ years of entry writing and/or brokerage operations experience (data entry & PGA focus).
• Experience with CargoWise One preferred; QuestaWeb a plus.
• Strong knowledge of U.S. and international geography (countries, cities, ocean ports).
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to work independently while delivering top-quality customer service.
• Excellent attention to detail, organization, and multitasking skills.
• Strong written and verbal communication abilities.

Why You’ll Love Working Here

We know our success depends on our people. That’s why we offer a competitive benefits package designed to support your health, well‑being, and future:

• Medical, Dental, and Vision Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Life Insurance & AD&D Coverage – $25,000 each
• 401(k) with Profit Sharing
• Paid Time Off (PTO) for work-life balance
• Join us and be part of a team that values accuracy, efficiency, and exceptional client service. Your expertise will help keep global trade moving forward!