Customs Compliance Specialist

Secretlab; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Secretlab's Global Trade Compliance team supports NA, EU and APAC markets. The Trade Compliance Specialist will manage product classification, FTAs, customs valuation and audits, and help optimise duties across the region.

We seek at least four years in trade/compliance, strong analytical and Excel skills, and knowledge of US/EU customs. A customs broker license or equivalent certification is preferred. Experience with CBP, BIS or EAR is a plus.

Qualifications

• Analytical mindset with ability to investigate and resolve issues.
• Strong project management and communication skills.
• Advanced Excel/Sheets for large data sets and reporting.
• Experience with trade/compliance data and documentation.
• Knowledge of HS classifications and regulatory requirements.
• Familiarity with US/EU customs regulations is a plus.

Responsibilities

• Ensure day-to-day trade activities comply with internal processes and regulations.
• Update HS classifications, country of origin, tariffs, and related data.
• Ensure compliance with import/export regulations (CBP, BIS, OFAC, EAR).
• Maintain audit-ready records to regulatory standards.
• Identify and mitigate compliance risks; support audit remediation.
• Perform import compliance reviews and post-entry audits.
• Identify opportunities for compliance improvements and duty optimisation.
• Support correspondence with customs agencies and partner government bodies.
• Monitor tariff/regulatory changes and flag implications to stakeholders.
• Operationalise and improve trade compliance programs.
• Perform other duties as assigned.

Skills

Analytical skills

Investigative skills

Project management

Communication skills

Excel proficiency

Data analysis

Data manipulation

Education

Customs broker license

Job description

Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

Secretlab’s Global Trade Compliance team is an integral part of our supply chain. The team contributes to Secretlab’s success by enabling it to navigate the complexities of international trade responsibly, efficiently and effectively. The team supports the efficient, on-time clearance of Secretlab products and develops resilient duty optimization strategies to drive success, all the while maintaining Secretlab’s status as a trustworthy operator.

The Trade Compliance Specialist is a key role that will support the team with important trade compliance and optimisation functions related to product classification, free trade agreements, customs valuation, and audits in North America.

Responsibilities

• Ensure that the organisation’s day-to-day trade activities in the relevant markets (US, Canada, EU, UK) are being carried out efficiently, and in accordance with internal processes as well as legal and regulatory requirements
• Ensure that data and information relevant for customs entry such as HS classifications, country of origin, tariff measures, anti-dumping, countervailing and safeguard procedures, are updated and accurate
• Ensure compliance with all applicable import and export regulations, e.g. CBP, BIS, OFAC, EAR, where relevant
• Maintain compliant and audit-ready records that meet all regulatory requirements
• Identify and mitigate compliance risks, and support audit readiness and remediation initiatives
• Perform import compliance reviews and post-entry audits, and work with the team and internal stakeholders to address potential non-compliance or issues of concern
• Identify and pursue opportunities for compliance improvements, operational efficiencies, and duty optimisation
• Provide support in correspondence between the organization and customs agencies, partner government agencies
• Monitor tariff and regulatory changes from customs and government agencies that could have an impact on operations, and flag implications to relevant stakeholders
• Operationalise and improve trade compliance programs and standard operating procedures
• Perform other duties as assigned

Requirements

• At least four years of experience dealing with trade and customs matters.
• Knowledge of US customs laws and regulations, the HS and the General Interpretative Rules.
• Demonstrates strong analytical and investigative skills, coupled with a proven work ethic and a drive to exceed expectations.
• Strong project management and communication skills.
• Intermediate to advanced proficiency in Excel or Google Sheets combined with the ability to analyse and manipulate large and complex data sets and distill that information into concise summaries.
• Working knowledge of CA, EU customs laws and regulations
• Prior experience in furniture or consumer products within a retail organisation or brokerage/consulting firm
• Customs broker license or other equivalent certifications
• Experience with environmental trade regulations, e.g. CBAM, EUDR.