Customs Brokerage Team Leader — Drive Efficiency & Compliance

GEODIS; Carson (CA); On-site; USD 52,000 - 76,000; Full time

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Job summary

GEODIS is seeking a Warehouse Team Supervisor in Carson, CA to maximize team productivity and ensure accurate, timely processing of shipments. You will lead day-to-day operations, ensure compliance with client SOPs, and coordinate with Customs and carriers to prevent mis-deliveries and delays.

You will monitor billing, manage workflow, and coach staff on entry, classification, and post-entry tasks. The role requires at least 2 years' related experience, a brokerage license preferred, and strong

Qualifications

• Minimum 2 years of related experience and/or training; or an equivalent combination of education and training.
• Brokerage License preferred
• Ability to apply basic calculations as related to quantities of product picked
• Ability to apply common sense understanding to carry out instructions
• Ability to supervise and/or direct the work of others

Responsibilities

• Maximize team productivity by ensuring team is reaching max file count, evaluating ETA of shipment versus need to help other team with late documents.
• Inform management where team can assist or where assist is needed to reduce overtime.
• Lead team per client SOPs, follow through on client requests, ACH, post-entry audit, oversee workflow including classification, entry, billing, and issues to ensure team efficiency; assess training needs.
• Assist team members in resolving issues with Customs and carriers; monitor customs exams to prevent mis-deliveries and ensure proper handling by account rep.
• Monitor Entry Status Report to ensure proper handling of Customs holds and exams; ensure entries are not held up in Customs.
• Review rejected entries and Post Entry work and have them checked by Import Supervisor before returning to Customs.
• Monitor payables and receivables for all accounts; ensure open receivables are checked before entry; resolve discrepancies.
• Monitor Entries Not Scanned Report to ensure compliance with office scanning policy.
• Audit all entries before submission to Customs and before 10th day.
• Review daily billing to identify revenue opportunities and billing errors; ensure correct codes are used.

Skills

Supervision

Basic calculations

Attention to detail

Education

Brokerage license preferred

Job description

GEODIS is seeking a Warehouse Team Supervisor in Carson, CA to maximize team productivity and ensure accurate, timely processing of shipments. You will lead day-to-day operations, ensure compliance with client SOPs, and coordinate with Customs and carriers to prevent mis-deliveries and delays.

You will monitor billing, manage workflow, and coach staff on entry, classification, and post-entry tasks. The role requires at least 2 years' related experience, a brokerage license preferred, and strong