Customs Brokerage Operations Leader

APM Terminals; Baltimore (MD); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Ongoing training and development opportunities

Job summary

APM Terminals is seeking a CHB Operations Leader in Baltimore, Maryland. The role involves leading a customs brokerage team to ensure compliance with US regulations while providing a strong client experience. Responsibilities include managing import shipments and monitoring KPIs to drive team performance.

A diverse role that offers career development in a global company. Candidates should have 3-6 years of customs brokerage experience and strong leadership skills. A robust compensation package is offered, including health insurance and 401k match.

Qualifications

• 3–6 years of experience in customs brokerage, international trade, or a related logistics environment.
• 1–3 years of experience leading or supervising teams, with a hands-on leadership approach.
• Proven ability to analyze KPIs and drive continuous improvement.

Responsibilities

• Lead and manage a team of customs brokerage professionals.
• Oversee the end-to-end import customs brokerage process.
• Monitor performance against KPIs and improve outputs.

Skills

Customs brokerage experience

Leadership skills

Regulatory compliance knowledge

Communication skills

Tools

Microsoft Office (Excel)

CargoWise

Job description

APM Terminals is seeking a CHB Operations Leader in Baltimore, Maryland. The role involves leading a customs brokerage team to ensure compliance with US regulations while providing a strong client experience. Responsibilities include managing import shipments and monitoring KPIs to drive team performance.

A diverse role that offers career development in a global company. Candidates should have 3-6 years of customs brokerage experience and strong leadership skills. A robust compensation package is offered, including health insurance and 401k match.