Customs Brokerage Manager

CEVA Logistics; Portland (OR); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Paid time off

401(k) plan

Health insurance

Employee benefits platform

Pet insurance

Job summary

CEVA Logistics seeks a Customs Brokerage Compliance Manager to ensure full compliance with U.S. CBP regulations and import/export laws. You will lead compliance programs, internal controls, and audits while managing regulatory risk.

You will mentor brokerage and trade teams, monitor regulatory changes, and act as liaison with CBP and auditors to support client onboarding and ongoing compliance. Join a global logistics leader that values accuracy, ethics, and a collaborative culture in a

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 5–8+ years of experience in customs brokerage or trade compliance.
• Licensed U.S. Customs Broker (LCB) preferred and related certifications a plus.
• Strong knowledge of CBP regulations, HTSUS, origin, FTAs, and classifications.

Responsibilities

• Ensure compliance with U.S. customs laws, CBP rules, and related agencies.
• Develop and maintain brokerage compliance policies and internal controls.
• Lead audits, investigations, and corrective action plans.
• Serve as primary contact for CBP and government agencies.
• Provide training and guidance to brokerage teams and stakeholders.

Skills

Regulatory knowledge

CBP regulations

Analytical skills

Regulatory writing

Project leadership

Communication skills

Education

Bachelor’s degree in Business/Supply Chain/International Trade

Tools

Customs software

Job description

The Customs Brokerage Compliance Manager is responsible for ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations and all applicable import/export laws. This role oversees brokerage compliance programs, internal controls, audits, P&L for the office and regulatory risk management to support lawful, ethical, and efficient customs operations. The manager serves as a subject-matter expert and liaison for regulatory authorities while providing leadership, training, and guidance to brokerage and trade teams.

WHAT ARE YOU GOING TO DO?

• Ensure compliance with all U.S. customs laws, regulations, and rulings, including CBP, PGA (Partner Government Agencies), and related federal agencies
• Develop, implement, and maintain customs brokerage compliance policies, procedures, and internal controls
• Monitor regulatory changes and assess operational impact; lead implementation of new requirements
• Act as primary point of contact for CBP, auditors, and government agencies during reviews, audits, and inquiries
• Conduct internal customs compliance audits (entry accuracy, valuation, classification, origin, recordkeeping)
• Manage corrective action plans for identified risks, errors, or violations
• Oversee post-entry amendments, protests, disclosures, and penalty mitigation processes
• Analyze compliance trends, KPIs, and risk indicators to proactively prevent violations
• Provide compliance guidance to customs brokers, operations teams, and trade professionals
• Review and approve complex customs issues, including classification, valuation, FTAs, AD/CVD, and special programs
• Support client onboarding by assessing compliance readiness and documentation requirements
• Develop and deliver customs compliance training for employees, brokers, and stakeholders
• Mentor and support brokerage compliance staff or analysts
• Promote a strong compliance culture across the organization
• Maintain accurate compliance records in accordance with CBP recordkeeping requirements
• Prepare reports for leadership on compliance status, risks, and audit outcomes
• Support management in responding to regulatory findings and enforcement actions
• Other duties as assigned

WHAT ARE WE LOOKING FOR?

Education & Experience

• Bachelor’s degree in Business, Supply Chain, International Trade, or a related field (or equivalent experience)
• 5–8+ years of experience in customs brokerage, trade compliance, or import/export operations
• Prior experience managing or leading customs compliance programs strongly preferred
• Licensed U.S. Customs Broker (LCB) highly preferred
• CCS (Certified Customs Specialist), CTCS, or similar trade compliance certifications a plus

Knowledge & Skills

• In-depth knowledge of U.S. customs laws, CBP regulations, and trade compliance requirements
• Strong understanding of tariff classification (HTSUS), valuation, country of origin, and FTAs
• Experience with CBP audits, Focused Assessments, informed compliance reviews, and disclosures
• High attention to detail with strong analytical and problem-solving skills
• Ability to interpret and apply complex regulations in a business environment
• Strong written and verbal communication skills, including regulatory correspondence
• Proficiency with customs brokerage systems and compliance tools
• Ability to manage multiple priorities in a fast-paced, regulated environment
• Internal: Brokerage teams, trade compliance, operations, legal, finance, and leadership
• External: U.S. Customs and Border Protection, government agencies, clients, and industry partners

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.