Customs Brokerage Import Supervisor I

American President Lines; Los Angeles (CA); On-site; USD 71,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health insurance

Employee perks platform

Job summary

CEVA Logistics is recruiting a Customs Brokerage Import Supervisor I to oversee daily brokerage operations, ensuring accurate and timely clearance while enforcing CBP compliance. You will supervise staff, review entries, and serve as a liaison with clients and government agencies.

The role requires knowledge of HTS classifications, regulatory standards, and strong leadership. Join a global team with opportunities for growth and professional development in a dynamic environment.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• 3–5 years of customs brokerage experience; supervisory experience preferred.
• U.S. Customs Broker License preferred or in progress.

Responsibilities

• Oversee daily customs brokerage operations ensuring accurate, compliant clearance.
• Supervise staff, enforce CBP regulations, act as liaison with clients and agencies.
• Review and approve entries; train and mentor staff.
• Identify opportunities to improve efficiency and compliance.
• Support audits and internal compliance reviews.

Skills

Leadership

Organizational skills

Problem-solving

Communication

Customer service

HTS classification

MS Office

Customs software

Education

High school diploma

Bachelor’s degree preferred

Tools

Customs software

MS Office

Job description

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589999

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co‑create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever‑changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

Starting Hiring Salary Range: $71K-$85K + Bonus Opportunity

YOUR ROLE

The Customs Brokerage Import Supervisor I oversees daily customs brokerage operations to ensure the accurate, compliant, and timely clearance of import and export shipments. This role supervises brokerage staff, enforces compliance with U.S. Customs and Border Protection (CBP) regulations, and serves as a key liaison between clients, government agencies, and internal teams.

WHAT ARE YOU GOING TO DO?

• Supervise daily customs brokerage activities, including entry filings, classifications, valuations, and duty payments,
• Ensure timely clearance of shipments while meeting customer service expectations
• Review and approve customs entries for accuracy and regulatory compliance

Ensure adherence to CBP regulations, FDA, USDA, EPA, and other applicable government agency requirements

Stay current on changes in customs laws, trade agreements, tariffs, and compliance standards

Support audits, prior disclosures, and internal compliance reviews

Train, mentor, and supervise customs brokerage staff

Assign workloads, monitor performance, and ensure productivity targets are met

Conduct performance evaluations and support employee development

Serve as escalation point for complex shipments or compliance issues

Communicate with clients regarding customs requirements, delays, or regulatory concerns

Build and maintain strong client and stakeholder relationships

Identify opportunities to improve efficiency, accuracy, and compliance processes

Support implementation of new systems, procedures, or regulatory changes

Collaborate with sales, operations, and compliance teams to support business goals

• Other Duties as assigned

WHAT ARE WE LOOKING FOR?

Education & Experience

• High school diploma or equivalent required; bachelor’s degree preferred
• Minimum 3–5 years of customs brokerage experience
• Prior supervisory or lead experience preferred

Certifications

• U.S. Customs Broker License preferred or in progress

Knowledge & Skills

• In‑depth knowledge of U.S. customs regulations and import/export procedures
• Experience with HTS classification, valuation, and country‑of‑origin determination
• Proficiency with customs brokerage software and MS Office
• Strong leadership, organizational, and problem‑solving skills
• Excellent communication and customer service abilities

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.We are a team in every sense, and we support each other and work collaboratively to achieve our goals togetherIt is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world‑class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.