Customs Brokerage FTZ Operations Manager

Socket.dev; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Rain financial wellness app

Telemedical access

Health, dental, and vision insurance

401k match

Paid maternity and parental leave

Career development & mentorship

Employee discounts

Wellness programs

Daycare discount

Volunteer opportunities

Job summary

GEODIS is hiring an Operations Manager – Customs Brokerage FTZ in Philadelphia. You will direct the FTZ department, ensure compliance, and drive profitable operations.

You will coordinate with CBP and FTZ stakeholders, establish new FTZ accounts, and lead a team to deliver accurate FTZ services while maintaining strong client relationships.

Qualifications

• Analytical thinking and strong written/verbal communication.
• Ability to read, interpret, and apply regulations.
• Problem solving and decision making under deadlines.
• Clear report writing and business correspondence.
• Leadership and team coaching skills.
• Ability to train staff on FTZ processes.

Responsibilities

• Direct FTZ department operations to ensure accuracy and compliance.
• Monitor productivity and assign new FTZ accounts.
• Establish new FTZ accounts and initiate startups.
• Coordinate with CBP, Grantee, FTZ Board on set ups and fees.
• Train FTZ team members and manage performance.
• Maintain FTZ SOPs and oversee filings and reconciliations.

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Operations Manager – Customs Brokerage FTZ

The Operations Manager - Foreign-Trade Zone (FTZ) is responsible for directing operations of the FTZ department to ensure accuracy and compliance, while maintaining a compliant, productive and profitable operation.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Monitors team productivity and assigns new accounts
• Establishes new accounts, based upon review of POA’s and completed client information sheets, etc.
• Initiates and handles new client start up processes
• Trains individuals within teams to take responsibility of new client accounts
• Maintains customer relationships
• Reviews daily reports to eliminate potential errors
• Resolves problems, troubleshoots
• Reviews and addresses accounting discrepancies
• Manages FTZ operations to ensure compliance and accuracy
• Establishes new FTZ accounts based upon service agreements
• Initiates and handles FTZ start ups
• Trains individuals within FTZ team to take FTZ responsibility
• Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including bonds, initial site visits, background checks and ongoing security visits
• Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set ups and fees, Annual Board Reports and special requests
• Maintains FTZ SOPs and associated FTZ Manuals
• Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations
• Works closely with the Director Product Management-FTZ on all critical milestones including communications with CBP, Grantee, FTZ Board and client
• Manages employees including interviewing, hiring, training, evaluation, and coaching
• Ensures assigned work group members have recorded time and attendance
• Oversees on-site technologies
• Offers support to other stations as needed
• Attends CCS industry related seminars, conferences, etc.

What you need:

• Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
• Customs Broker License preferred
• Foreign Trade Zone experience preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more!