Customs Brokerage Entry Writer

Rhenus Logistics; McDonough (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Rhenus Logistics in McDonough, GA is seeking a Customs Brokerage Entry Writer to independently prepare, review, and process U.S. customs entries, ensuring accuracy, regulatory compliance, and timely release of goods.

The role requires hands-on brokerage experience and strong CBP knowledge, with a focus on resolving complex documentation issues under limited supervision and coordinating with customers, carriers, and internal teams.

Qualifications

• Minimum 3 years of hands-on experience in U.S. customs brokerage or related import compliance.
• Direct entry‑writing experience and knowledge of CBP regulations.
• Ability to resolve complex documentation issues with limited supervision.
• Strong attention to detail and communication skills.

Responsibilities

• Prepare and process customs entries in accordance with CBP regulations and internal procedures.
• Review invoices, packing lists, bills of lading, and other import documents for accuracy and completeness.
• Verify importer of record, country of origin, valuation, and tariff classifications prior to submission.
• Research HTS classifications and identify duties, taxes, and trade requirements.
• Coordinate with customers, carriers, and internal teams to obtain missing information and resolve discrepancies.
• Monitor entry status and ensure timely releases to prevent delays and costs.

Skills

Customs brokerage

Entry writing

CBP regulations

Communication

Time management

Education

High School Diploma

Tools

Microsoft Office

Customs software

Job description

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor‑made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value‑added services: We always keep our pulse on the times and are at our customers' side.

What you will be doing

The Customs Brokerage Entry Writer is responsible for independently preparing, reviewing, and processing U.S. customs entries while ensuring accuracy, regulatory compliance, and timely release of imported goods. The role requires hands‑on customs brokerage experience, sound knowledge of U.S. Customs and Border Protection (CBP) requirements, and the ability to resolve complex documentation or entry issues with limited supervision.

You will be contributing to that vision by…

• Prepare and process customs entries in accordance with U.S. Customs and Border Protection (CBP) regulations and internal compliance procedures.
• Review commercial invoices, packing lists, bills of lading, arrival notices, and other import documentation for completeness and accuracy.
• Verify importer of record (IOR), country of origin, valuation, terms of sale, tariff classification, and other entry data prior to submission.
• Research and apply Harmonized Tariff Schedule (HTS) classifications and identify applicable duties, taxes, fees, and trade requirements.
• Independently handle more complex customs entries and use sound judgment to identify and resolve classification, valuation, documentation, or admissibility issues.
• Coordinate with customers, carriers, freight forwarding teams, customs brokers, overseas offices, and internal operations to obtain missing information and resolve discrepancies.
• Monitor entry status and shipment releases, identify problem files, and take timely corrective action to prevent delays, storage, or other avoidable costs.
• Support compliance with applicable Partner Government Agency (PGA) requirements and other import regulations, where applicable.
• Maintain accurate, complete, and audit‑ready entry records and supporting documentation.
• Escalate unresolved compliance concerns, documentation discrepancies, or operational risks to management as appropriate.
• Provide professional and timely updates to customers and internal stakeholders regarding entry status and customs‑related issues.
• Work closely with Brokerage and Operations teams to maintain a high level of customer service and operational accuracy.
• Perform other duties and special projects as assigned.

What skills & experience you will bring to us

• Minimum 3 years of hands‑on experience in U.S. customs brokerage, customs entry writing, or a closely related import compliance role.
• Practical experience preparing and processing U.S. customs entries; candidates must have direct entry‑writing experience.
• Strong working knowledge of CBP regulations, customs entry documentation, country of origin, importer of record (IOR), valuation, tariff classification, and import compliance requirements.
• Demonstrated ability to process entries independently and resolve more complex customs or documentation issues with limited supervision.
• Experience reviewing commercial invoices, bills of lading, packing lists, and other international trade documentation.
• Ability to identify documentation discrepancies, troubleshoot entry issues, and communicate effectively with customers and internal teams.
• Strong attention to detail, organization, and ability to manage multiple files and deadlines in a fast‑paced environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office; experience with customs brokerage/entry software is required or strongly preferred.
• High School Diploma or equivalent required.
• Bilingual English and Spanish or another language is considered an asset.

What You can expect

• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision‑makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.