Customs Entry Writer

D.B. Group; Stockbridge (GA); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

PTO

Work-life balance

FSA/HSA

401(k) with match

Life and disability insurance

EAP

Job summary

D.B. Group S.p.a. is seeking a Customs Brokerage Entry Writer in Stockbridge, GA to support the Customs Brokerage Team. You will analyze import documents, enter data, and communicate with regulators and clients to ensure smooth clearance processes.

The role requires 3–5 years in Entry Writing, solid understanding of US Customs rules, and experience in international logistics, with a focus on accuracy and timely responses to inquiries. Benefits include strong PTO, 401(k), and health coverage.

Qualifications

• Bachelor's degree or equivalent educational attainment.
• Organized, detail oriented and problem-solving skills.
• Knowledge in classification, FDA, and clearance requirements.
• 3–5 years experience in Entry Writing.
• Experience in International Logistics and Cross-Border Transportation.
• Strong knowledge of US Customs regulations and ability to troubleshoot entry issues.

Responsibilities

• Analyze and validate import documentation to ensure compliance before entry submission.
• Enter shipment and customs data into the brokerage software.
• Communicate with US Customs, clients, and colleagues; monitor all entries and rejections.
• Prioritize workload based on ETA, service levels, and transportation mode.
• Provide exceptional customer service under supervision, updating clients on shipment status.

Skills

Attention to detail

Problem solving

Communication skills

Entry writing experience

US customs knowledge

International logistics

Cross-border transportation

Education

Education level

Tools

Cargowise

Job description

D.B. Group S.p.a. was founded in Italy more than 45 years ago and has grown into a leading multinational company in the logistics & transports industry.
With more than 70 branches worldwide, we are committed to providing our clients with cutting-edge solutions in shipping, logistics, and customs consultancy.

Our goal is to ensure that people feel inspired, motivated, and equipped to express their passion and professionalism within an inclusive and welcoming work environment.

We believe that diversity enriches our team and fosters an innovative and dynamic workplace.

We actively encourage applications from individuals of all genders, ages, sexual orientations, ethnic backgrounds, abilities, and cultural experiences.
If you share our values, we look forward to receiving your application.

Your Role

As Customs Brokerage Entry Writer you will play a key role in supporting our Customs Brokerage Team.

In this position, you will be responsible for :

• Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA)
• Enter required shipment data and customs data into the brokerage software.
• Communicate and provide timely responses to US Customs or other PGAs, clients, coworkers, and supervisors in a clear, and concise manner. Review and monitor all Customs rejections
• Prioritize work based on estimated time of arrival, (ETA) and product service level, last free day, and transportation mode.
• Ensure exceptional customer service, under the limited supervision and advice of the department supervisor or manager, by proactively informing clients of shipment status.

Classify entries as per the client SOP, Parts Database, and or/direction from Licensed Customs Broker/Classification Specialist.
Adhere to all company policies, procedures, and guidelines, assigned work schedules, and attendance requirements.

What We’re Looking For

• Bachelors / GED / High School Diploma
• Organized, detail oriented and exceptional Problem-Solving Skills
• In-depth knowledge in classification, FDA, and clearance-related requirements.
• Minimum of 3 to 5 years experience in Entry Writing.
• Experience required in International Logistics, Cross-Border Transportation and Supply Chain.
• Sound Knowledge of US Customs rules and regulations, ability to read and understand the regulatory language and troubleshoot basic Customs entry issues (ABI,ACE related, AMS)
• Computer Knowledge is a must (Cargowise will be a plus)
• Good Communication and Customer Service Skills

Location: Stockbridge (Atlanta)

• Gross Annual Salary: $55,000 – $70,000, commensurate with experience and seniority,
• Paid Time Off (PTO), including Vacation Time and Sick Time,
• Work-Life Balance initiatives and flexible work arrangements,
• Flexible Spending Account (FSA) / Health Savings Account (HSA),
• 401(k) retirement plan with employer match,
• Life and disability insurance,
• Employee Assistance Programs (EAP).
  

What We Offer

We foster a working environment that promotes learning, growth, and well-being, with benefits designed to support every DBGrouper in their professional journey:

• Flexible Work: We believe in work-life balance and offer flexible working arrangements depending on the role and operational context.
• Training & Development: We invest in our talents through targeted programs, supporting both technical and soft skills growth.
• Performance Rewards: We recognize effort and achievement through bonuses and incentive programs.
• Welfare & Well-being: We provide a welfare plan along with initiatives designed to support personal and professional well-being.