Customized Programs Coordinator

Uniglobaltechnologies; Charlotte, Northern (NC, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

University of North Carolina at Charlotte is seeking a Customized Programs Coordinator within the Office of Education Abroad to advise students on faculty-led study abroad opportunities and help manage program administration.

The role collaborates with the Associate Director and Customized Programs Manager to implement customized programs, oversee enrollment, pre-departure planning, and website applications while ensuring policy communication and student support.

Qualifications

• Experience advising students participating in study abroad programs.
• Experience managing communications with students and faculty.
• Ability to administer applications, enrollment, and pre-departure processes.
• Ability to manage program data and Terra Dotta software.
• Ability to communicate university and education abroad policies.
• Ability to support online applications and program websites.

Responsibilities

• Serve as the primary advisor and contact for students interested in faculty led study abroad programs
• Communicate education abroad and university policies to students and faculty
• Assist with the development, promotion, and administration of customized and faculty led programs
• Support awareness initiatives related to education abroad opportunities
• Administer application, enrollment, and pre-departure processes for programs abroad
• Manage Terra Dotta software and maintain program data
• Plan and support pre-departure orientations for students
• Handle course registration and grade reporting processes
• Manage communications with students and faculty
• Support the development of customized and faculty led program websites and online applications
• Assist with office-wide events and initiatives

Skills

Advising students

Program administration

Student communications

Project coordination

Tools

Terra Dotta

Job description

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

OVERVIEW The Customized Programs Coordinator supports the Office of Education Abroad at the University of North Carolina at Charlotte by assisting with the implementation and administration of customized and faculty led programs. This role serves as the primary advisor for students participating in faculty led study abroad opportunities and works closely with the Associate Director and Customized Programs Manager. The position also contributes to office-wide initiatives, student support, and operational processes related to education abroad programs.

Key responsibilities

• Serve as the primary advisor and contact for students interested in faculty led study abroad programs
• Communicate education abroad and university policies to students and faculty
• Assist with the development, promotion, and administration of customized and faculty led programs
• Support awareness initiatives related to education abroad opportunities
• Administer application, enrollment, and pre-departure processes for programs abroad
• Manage Terra Dotta software and maintain program data
• Plan and support pre-departure orientations for students
• Handle course registration and grade reporting processes
• Manage communications with students and faculty
• Support the development of customized and faculty led program websites and online applications
• Assist with office-wide events and initiatives

Requirements

• Ability to support customized and faculty led programs
• Ability to advise students participating in study abroad programs
• Experience managing communications with students and faculty
• Ability to administer application, enrollment, and pre-departure processes
• Ability to manage program data and Terra Dotta software
• Ability to communicate university and education abroad policies
• Ability to support online applications and program websites WHY THIS ROLE MATTERS This position plays an important role in helping students access meaningful education abroad experiences through customized and faculty led programs. By coordinating advising, program administration, and communication efforts, the coordinator helps ensure that study abroad opportunities are organized, accessible, and supportive for students and faculty.

Bonus: Application advice

• Highlight experience supporting education, advising, or student-facing programs
• Include examples of coordinating projects, events, or administrative processes
• Demonstrate strong communication skills when working with students and faculty
• Mention familiarity with databases, application systems, or education software platforms
• Emphasize organizational skills and attention to detail in managing multiple programs
• Showcase experience related to study abroad, international education, or customized programs