Customers Solutions Lead (APAC)

Space Intelligence; United States; Hybrid; USD 93,000 - 124,000; Full time

Job summary

Space Intelligence is seeking a lead for customer-facing technical and commercial work across the Asia-Pacific region. You will connect client needs in nature-based solutions, carbon markets, and land-use monitoring with mapping data and related services, collaborating with sales, product and technical teams.

You will coordinate stakeholders, shape data-driven solutions, and contribute to proposals and customer engagements, with a focus on delivering value in a fast-moving environment.

Qualifications

• Experience in customer solutions, consulting or a commercially focused technical role.
• Practical experience with QGIS or a comparable GIS tool.
• Strong written and verbal communication across proposals, presentations and customer engagement.

Responsibilities

• Support new customer acquisition and develop relationships that strengthen retention and account growth.
• Understand client goals and shape suitable data, monitoring and analytical solutions.
• Contribute technical expertise to sales conversations, proposals and customer presentations.
• Coordinate cross-functional teams and stakeholders to move customer projects forward.
• Help customers use mapping and environmental data to support investment decisions, compliance or sustainability goals.

Skills

Customer solutions

Consulting

Technical sales

Cross-functional coordination

Stakeholder management

Strong communication

Education

Master's degree in GIS

Master's in Environmental Sciences

Master's in Conservation Sciences

Tools

QGIS

Job description

Role overview

Lead customer-facing technical and commercial work across the Asia-Pacific region, helping win new business and grow existing accounts. You'll connect customer needs in nature-based solutions, carbon markets and land-use monitoring with mapping data and related services, working across sales, product and technical teams.

Responsibilities

• Support new customer acquisition and develop relationships that strengthen retention and account growth.
• Understand client goals and shape suitable data, monitoring and analytical solutions.
• Contribute technical expertise to sales conversations, proposals and customer presentations.
• Coordinate cross-functional teams and stakeholders to move customer projects forward.
• Help customers use mapping and environmental data to support investment decisions, compliance or sustainability goals.

Requirements

• Experience in customer solutions, consulting or a commercially focused technical role in nature-based solutions, carbon markets, land-use monitoring or environmental data services.
• Practical experience with QGIS or a comparable GIS tool.
• Strong written and verbal communication, including presentations, proposals and customer engagement.
• Experience coordinating stakeholders and leading work across teams.
• Strong organisation and prioritisation in a changing environment.
• A master's degree in GIS, environmental sciences, conservation sciences or equivalent; Singapore work authorisation and ability to work in Singapore for at least 60% of the working week.

Nice to have

• Knowledge of carbon accounting, deforestation regulation, forest monitoring or sustainability reporting.
• Experience with tenders, RFPs or procurement processes, and familiarity with subscription software or data-as-a-service models.

Benefits and work setup

Full-time role based in Singapore, with remote work noted. Travel and in-person work in Singapore are expected for at least 60% of the working week.