Customer Transformation Intern: Strategy & Growth Impact

Grant Thornton International Ltd; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Grant Thornton International Ltd in Chicago is seeking a Customer Transformation Intern to help clients solve problems and develop value creation strategies.

From day one you’ll be empowered by the Customer Transformation team to support engagements across marketing, sales, and customer experience, with opportunities to learn and grow.

The role requires a bachelor’s in business or related field, GPA 3.0+, teamwork, digital proficiency, and willingness to travel to client sites.

Qualifications

• Must be pursuing a Bachelor’s degree in a related field and have a minimum GPA of 3.0/4.0
• Demonstrated digital fluency through effective use of technology, data, and basic AI tools
• Ability to work in teams and meet tight deadlines in dynamic environments

Responsibilities

• Effectively manage ambiguous and unstructured problems and situations, demonstrating strong analytical skills
• Construct pragmatic approaches and frameworks to develop long-term business strategies
• Utilize data collection techniques, quantitative and qualitative analyses, and synthesize data into actionable insights
• Define and evaluate customer and brand strategies reflecting market and external drivers
• Communicate complex ideas clearly in written and verbal formats to stakeholders
• Partner with teams to share responsibility for engagement success

Skills

Analytical skills

Teamwork

Written & verbal communication

Digital fluency

Critical thinking

Adaptability

Client-focused mindset

Travel willingness

Education

Bachelor’s degree in Business Administration, Economics, International Business, or related field

GPA 3.0/4.0

Job description

Grant Thornton International Ltd in Chicago is seeking a Customer Transformation Intern to help clients solve problems and develop value creation strategies.

From day one you’ll be empowered by the Customer Transformation team to support engagements across marketing, sales, and customer experience, with opportunities to learn and grow.

The role requires a bachelor’s in business or related field, GPA 3.0+, teamwork, digital proficiency, and willingness to travel to client sites.