Customer Teller: Elevate Service & Financial Wellness

Northwest Bank; Town of West Seneca (NY); On-site; USD 2,135,000 - 2,349,000; Full time

Job summary

Northwest Bank West Seneca location is seeking a Teller to serve customers, process transactions, and educate clients on services. You will identify referral opportunities for the appropriate line of business and balance teller cash daily.

The role requires evening and weekend availability, a strong focus on customer service, and knowledge of bank products and digital offerings. Compensation ranges by hourly rate with benefits available.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Assist customers with questions and resolve issues, refer complex requests to appropriate team members.
• Balance teller drawer daily and assist in office meetings and dual control balancing.
• Deliver excellent customer experience in person, over the phone, and via email.

Skills

Customer service

Cash handling

Banking experience

Education

High School Diploma or equivalent

Job description

Northwest Bank West Seneca location is seeking a Teller to serve customers, process transactions, and educate clients on services. You will identify referral opportunities for the appropriate line of business and balance teller cash daily.

The role requires evening and weekend availability, a strong focus on customer service, and knowledge of bank products and digital offerings. Compensation ranges by hourly rate with benefits available.