Customer Technical Trainer - Material Handling Systems

Aperture Group; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel opportunities

Bonus potential

401(k) match

Hands-on training

Job summary

Aperture Group seeks a hands-on Technical Trainer to lead preventive maintenance and troubleshooting training for automated conveyor systems and PLC-controlled equipment. This remote position requires 30-50% travel to customer sites, bringing practical field experience to maintenance and operations teams.

The role emphasizes breaking down complex mechanical and electrical systems into clear, usable instruction, mentoring technicians, and expanding knowledge across AV/automation environments.

Qualifications

• Hands-on experience with conveyors and automation systems.
• Experience diagnosing mechanical and electrical failures in field settings.
• Ability to translate complex systems into practical training.

Responsibilities

• Deliver hands-on training to maintenance and operations teams on conveyors and controls.
• Teach preventive maintenance to reduce downtime and extend equipment life.
• Break down mechanical/electrical systems into usable training modules.
• Train on drives, motors, bearings, belts, and gearboxes.
• Support PLC systems training and troubleshooting workflows.
• Coordinate vendor-led trainings and maintain training documentation.
• Track sessions and continuously improve content.

Skills

Mechanical knowledge

Maintenance background

Field service experience

Troubleshooting

PLC automation knowledge

Electrical safety (high/low voltage)

Training and mentoring

Clear communication

Job description

Technical Trainer: Preventative Maintenance (Conveyor & Automation Systems)

Location: Remote + Travel (30-50%)

Position Overview:

We’re partnering with a well-established material handling integrator seeking a hands-on Technical Trainer to lead preventive maintenance and troubleshooting training for automated conveyor systems and PLC-controlled equipment.

This is not a classroom-only role. We’re looking for someone who has turned wrenches, tracked down root causes, and understands conveyors from the inside out — and can now train maintenance teams to do the same. If you’ve spent years in the field troubleshooting conveyors, diagnosing mechanical failures, and keeping automated systems running, and you enjoy teaching others how to do it right, this role was built for you.

What You’ll Do:

• Deliver hands-on training to Maintenance and Operations teams on conveyor systems and controls
• Teach preventive maintenance best practices to reduce downtime and extend equipment life
• Break down complex mechanical and electrical systems into practical, usable instruction
• Train teams on mechanical components including drives, motors, bearings, chains, sprockets, belting, pulleys, gearboxes, and alignment
• Support training on PLC-controlled systems and system troubleshooting workflows
• Coordinate vendor-led technical training and ensure documentation is organized and complete
• Track completed training sessions and continuously improve content
• Travel to customer sites to lead training and support system knowledge transfer

What We’re Looking For:

• Strong mechanical knowledge of conveyor systems (this is critical)
• Background in a maintenance, field service, or system troubleshooting role
• Experience diagnosing system failures and performing preventive maintenance
• Working knowledge of PLC-controlled automation systems
• Comfort with both high- and low-voltage electrical environments
• Ability to confidently train and mentor maintenance technicians
• Clear communicator who can simplify complex systems
• Organized, adaptable, and customer-focused
• Work with advanced automated material handling systems
• High-visibility role supporting customer success
• Strong internal collaboration with engineering and service teams
• Competitive Salary + Bonus Potential + 401(k) Match
• Culture that values expertise, initiative, and problem-solving