Customer Tech Support Specialist — Onsite Training

Weave; Lehi (UT); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

On-site training at Lehi HQ

Full-time schedule 40 hours M-F 6am-6p

Zusammenfassung

Weave is seeking a customer support representative to assist customers by phone and email, helping them understand the Weave product. You will triage and resolve basic issues, learning to address inquiries quickly while delivering superior service.

This on-site role at our Lehi, UT HQ requires a helpful, tech‑savvy individual who can thrive in a fast-paced team and support customers with a friendly, proactive approach.

Qualifikationen

• Minimum 1 year of Customer Support experience.
• Background and interest in technology with solid computer skills.

Aufgaben

• Communicate with customers via inbound phone calls.
• Provide follow up to customers via outbound calls and emails.
• Resolve issues with basic troubleshooting.
• Drive an excellent customer experience that leaves customers satisfied.

Kenntnisse

Customer support

Strong communication

Tech-savvy

Phone support

Troubleshooting

Tools

Browsers

Jobbeschreibung

Weave is seeking a customer support representative to assist customers by phone and email, helping them understand the Weave product. You will triage and resolve basic issues, learning to address inquiries quickly while delivering superior service.

This on-site role at our Lehi, UT HQ requires a helpful, tech‑savvy individual who can thrive in a fast-paced team and support customers with a friendly, proactive approach.