CUSTOMER SVC/SHIFT LEADER

Ruler Foods; Olney (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Ruler Foods is seeking a supervisory team member to enhance customer experiences and oversee store operations. This role requires leadership skills and the ability to manage various store areas, ensuring customer satisfaction and operational efficiency. Join a company committed to diversity and growth, offering comprehensive benefits and opportunities for career advancement.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Previous supervisory or leadership experience required.
• Ability to handle stressful situations effectively.
• Knowledge of basic math and effective communication skills.

Responsibilities

• Oversee total store operations in the absence of management.
• Drive sales and manage costs to meet financial targets.
• Create a welcoming environment for customers.

Skills

Leadership

Communication

Customer Service

Dependability

Problem Solving

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage team members to deliver excellent customer service. Must be able to oversee the total store operations in the absence of the Store Manager and Store Managers in Training. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

About Ruler Foods

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. Today, we're proudly serving Ruler customers in 48 stores across Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio.

As part of the Kroger family, we are committed to bringing diverse teams together with a passion for food and people to feed the human spirit. We strive to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth and development, and if you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Opportunities

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Ruler family!

What You'll Receive

The Kroger family offers comprehensive benefits supporting your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick pay.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.

For more details, please visit our Benefits Page.

Minimum Requirements

• Previous supervisory or leadership experience.
• Dependability and integrity reflected in work history.
• Ability to pass a background check.
• Knowledge of basic math and effective communication skills.
• Ability to handle stressful situations and work in all store areas including cashiering, stocking, and maintenance.
• Assist in planning, implementing, and executing merchandising and operational initiatives.
• Drive sales and manage costs to meet financial targets.
• Ensure customer satisfaction with returns and exchanges.
• Maintain inventory accuracy and adhere to safety and food regulations.
• Oversee store operations in the absence of management.
• Maintain flexibility to work any shift, including opening or closing the store.
• Create a welcoming environment for customers and foster trust and respect among team members.
• Stay current with promotions and product knowledge.
• Physical ability to perform job duties, including lifting up to 50 lbs.
• Ability to perform essential functions with or without reasonable accommodations.