Customer Support Specialist/Travel (Flexible Schedule)

Hjbtravels; Florida; Hybride; USD 40 000 - 55 000; Temps partiel

Avantages offerts par ce poste

Flexible scheduling (part time or full time)

Training and ongoing support

Growth opportunities within the travel industry

Collaborative and supportive team environment

Résumé du poste

Hjbtravels is seeking a detail-oriented Customer Support Specialist to assist clients in the travel industry. This role is designed for individuals who enjoy helping others and communicating clearly in a flexible environment.

Key responsibilities include responding to inquiries, assisting with reservations, and delivering professional customer service. Benefits include flexible scheduling, ongoing support, and growth opportunities.

Qualifications

• Previous customer service experience is preferred but not required.
• Interest in the travel industry is a plus.

Responsabilités

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.
• Maintain clear documentation of customer interactions.

Connaissances

Strong communication and customer service skills

Detail-oriented with a solution-focused mindset

Ability to work independently and manage time effectively

Comfortable using computers, email, and online tools

Description du poste

Customer Support Specialist (Flexible Schedule)

We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.

Job Description

In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

Key Responsibilities

• Respond to customer inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information about destinations, policies, and procedures
• Deliver professional, friendly, and consistent customer service
• Follow company standards and operational guidelines
• Maintain clear documentation of customer interactions

Qualifications

• Strong communication and customer service skills
• Previous customer service experience preferred but not required
• Ability to work independently and manage time effectively
• Comfortable using computers, email, and online tools
• Detail-oriented with a solution-focused mindset
• Interest in the travel industry is a plus

Benefits

• Flexible scheduling (part time or full time)
• Training and ongoing support
• Growth opportunities within the travel industry
• Collaborative and supportive team environment