Customer Support Specialist/Travel (Flexible Schedule)

Hjbtravels; Raleigh (NC); Hybrid; USD 30,000 - 45,000; Part time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Growth opportunities

Job summary

Hjbtravels is seeking a Customer Support Specialist to join their team in Raleigh, North Carolina. This flexible position supports customers with travel-related inquiries, reservation assistance, and consistent service delivery. Ideal candidates will have strong communication skills and a detail-oriented mindset. While prior customer service experience is preferred, it is not required. The company offers flexible scheduling, training, and growth opportunities within the travel industry.

Qualifications

• Previous customer service experience preferred but not required.
• Interest in the travel industry is a plus.
• Detail-oriented with a solution-focused mindset.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions and reservations.
• Deliver professional and friendly customer service.

Skills

Strong communication and customer service skills

Ability to work independently

Comfortable using computers and online tools

Detail-oriented

Job description

Customer Support Specialist/Travel (Flexible Schedule)

Job Openings Customer Support Specialist/Travel (Flexible Schedule)

About the job Customer Support Specialist/Travel (Flexible Schedule)

Job Description:

We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.

In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

Key Responsibilities:

Respond to customer inquiries via phone and email

Assist clients with travel questions, reservations, and general support

• Provide accurate information about destinations, policies, and procedures

Deliver professional, friendly, and consistent customer service

Follow company standards and operational guidelines

Maintain clear documentation of customer interactions

Qualifications:

Strong communication and customer service skills

Previous customer service experience preferred but not required

Ability to work independently and manage time effectively

Comfortable using computers, email, and online tools

Detail-oriented with a solution-focused mindset

Interest in the travel industry is a plus

What We Offer:

Flexible scheduling (part time or full time)

Training and ongoing support

Growth opportunities within the travel industry

Collaborative and supportive team environment