Customer Support Specialist — Paid Training & Growth

Dutuc; Washington (District of Columbia); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid training

Career growth

Professional development

Supportive team

Hands-on experience

Performance-based growth

Employee recognition

Mentorship

Job summary

Dutuc is seeking a friendly, motivated Customer Service Representative to assist customers, share information on products and services, and build positive relationships. You will contribute to a supportive team environment and help resolve inquiries with a customer-first approach.

Ideal candidates will have a strong communication style, problem-solving abilities, and the flexibility to learn new skills. The role offers opportunities for hands-on experience and professional growth while

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Positive personality and willingness to learn.
• Strong listening and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Ability to work effectively independently and as part of a team.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Responsibilities

• Listen to customer needs and recommend appropriate solutions.
• Provide clear and accurate information to customers.
• Assist with routine customer requests and concerns.
• Build and maintain positive customer relationships.
• Support customer engagement and promotional activities.
• Communicate customer feedback to appropriate team members.
• Maintain accurate records of customer interactions and activities.
• Assist with daily customer service activities and team priorities.
• Collaborate with team members to achieve customer experience goals.
• Maintain a professional and positive approach during customer interactions.
• Participate in ongoing training and professional development.

Skills

Communication skills

Customer-focused

Willingness to learn

Listening skills

Problem solving

Organizational skills

Multitasking

Self-motivated

Teamwork

Customer service experience

Education

High school diploma

Job description

Dutuc is seeking a friendly, motivated Customer Service Representative to assist customers, share information on products and services, and build positive relationships. You will contribute to a supportive team environment and help resolve inquiries with a customer-first approach.

Ideal candidates will have a strong communication style, problem-solving abilities, and the flexibility to learn new skills. The role offers opportunities for hands-on experience and professional growth while